- Serious question to help with a training exercise for repair men
2007-02-25 08:24:55 · 21 answers · asked by moby 2 in Business & Finance ➔ Careers & Employment
Courtesy, respect and competence.
2007-02-25 08:27:03 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I'm a home repair man. You need to be Reliable, confidant,respectful & honest. You also need to keep the area as clean as you can. A good rule of thumb is to leave the job cleaner then it was before the repair. warrenty all the work done. Also, place down some tarps from the door to the repair area.Dont be under the influence of alcohol or drugs.
2007-02-25 08:36:04 · answer #2 · answered by jimbobob 4 · 0⤊ 0⤋
1.The truth about what is wrong with the item being repaired.
2.And then a fair cost to repair it.
This just never happens, so if you want to train your chaps the same as all other repair companies in the world, then start your training session off with
AVOID THE TRUTH AND GET AS MUCH MONEY AS YOU CAN.
Smash and Grab principles should not apply, but they frequently do.
2007-02-25 08:29:32 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Reliability and communication. Come on the day and time that you have told them and let them know if you can't make it.
Be clean in your dress and work and tidy up after
Don't play your radio without permission
Don't smoke either inside or outside
Explain any major problems to them - don't assume they won't understand.
Don't wear muddy boots in the house
I could go on......Some repair men are very good and one expects to pay a bit more for them - some are terrible and unfortunately one usually pays more for them
2007-02-25 08:33:06 · answer #4 · answered by Professor 7 · 0⤊ 0⤋
Very good question! Reliability and honesty! Be polite too by taking your shoes off at the door so as not to get the carpet grubby, that is a definate no no! And not to overcharge! Oh and also dont get caught on Rogue Traders!!!
2007-02-25 08:32:45 · answer #5 · answered by Lorraine A 3 · 0⤊ 0⤋
Customers want profesionalism.
they want you perform your service or repair in a timely fasion.
they want it done right the first time.
they want you to put things back the way you found them.
dont leave a mess.
ie: if you drill a hole sweep up the sawdust.
they want courtious professional treatment.
attitude is 80%of any job.
2007-02-25 08:39:25 · answer #6 · answered by coca cola cowboy 1 · 0⤊ 0⤋
To be polite, and clean so don't ruin carpets. To get on with the job quickly and know what they are doing with a supply of commonly used supplies so they can hopefully finish the job in 1 visit
2007-02-25 08:28:11 · answer #7 · answered by Rachel T 1 · 0⤊ 0⤋
One that turns up on the day and time that he says. Courtesy, politeness and above all confidence in the job that he has been sent to do, without being ripped off.
2007-02-25 08:28:50 · answer #8 · answered by JillPinky 7 · 0⤊ 0⤋
to repaire the thing that needs repairing as quickly and efficiently as possible!
2007-02-25 08:27:04 · answer #9 · answered by Cap10kirk 3 · 0⤊ 0⤋
Someone who gets straight down to the job, and doesn't spend ages chatting and drinking coffee - then saying he charges by the hour.
2007-02-25 08:27:43 · answer #10 · answered by chip2001 7 · 0⤊ 0⤋
That they come when they say they'll come, that they drink their tea while they work, that they don't spend ages just chatting, that they explain what the problem was and finally that they don't nick the silver or piss in the sink when your back is turned!
2007-02-25 08:27:49 · answer #11 · answered by Anonymous · 0⤊ 1⤋