i 'm having trouble with my dell mouse it only goes up and down it won't go side to side what should i do

Answer 1

If you have a ball, mouse you need to clean the ball. Laser should have no problem.

Answer 2

I'm guessing your mouse has a roller ball. Clean it by twisting the roller ball cover on the bottom, then removing the roller ball. You'll see some (white) rollers inside, that my look like they have rubber on them (but it's not, it's dirt), Carefully clearn them off (an pencil eraser shour work) and blow out all the lose dirt. Should work ok now, clear every 3-4 months to prevent this.

Thought I'd add this on from:
http://www.computerhope.com/cleaning.htm

Procedure: To clean the rollers of an optical-mechanical mouse, you must first remove the bottom cover of the mouse. To do this, examine the bottom of the mouse to see which direction the mouse cover should be rotated. As you can see in the below illustration, the mouse cover must be moved counter clockwise. Place two fingers on the mouse cover and push the direction of the arrows.



Once the cover has rotated about an inch, rotate the mouse into its normal position, covering the bottom of the mouse with one hand and the bottom should fall off including the mouse ball. If this does not occur, attempt to shake the mouse gently.

Once the bottom cover and the ball are removed, you should be able to see three rollers located within the mouse. Use a cotton swab, your finger, and/or fingernail and move in a horizontal direction of the rollers. Usually, there will be a small line of hair and or dirt in the middle of the roller, remove this dirt and/or hair as much as possible.

Once you have removed as much dirt and hair as possible, place the ball back within the mouse and place the cover back on.

If the mouse still appears to be having the same issue, repeat the above process; if after several attempts the mouse is still having the same issues, it's likely that your mouse has other hardware issues and we recommend that it be replaced.

Note: Cleaning your mouse pad with a damp cloth can also help improve a computer's mouse movement.

Why? To help keep a mouse clean and germ free it can be helpful to clean the mouse.

Procedure: Use a cloth moistened with rubbing alcohol or warm water and rub the surface of the mouse and each of its buttons.

Answer 3

If it is optical check that your mousepad is "optical friendly" (try using the mouse on a different surface like a white tshirt or fabric), if its not the surface, then its jacked, go get a new one. If it has the roller ball, open it up, drop the ball out, get some alcohol and clean the ball really good, then get some q-tips and dip in alcohol and clean all the grime off of the rollers inside and let dry before putting back together. Also make sure your mousepad is clean.

Answer 4

Clean it. Few people clean their mice anymore, and when you don't, this happens.

Don't just clean the ball, also make sure to clean the rollers inside the mouse, because they get dirty as well.

I suggest Windex, and to get the rollers, q-tips. You could also spay some windex on the mouse ball, put it back it the mouse, roll it around a bit and take it out and dry.

Answer 5

Try reinstalling the mouse driver from the driver disc that your computer should have came with, if it becomes impossible to fix or restarting your computer doesn't work, then just go and buy a new mouse they are very inexpensive these days.

Answer 6

Maybe a stupid answer, but check it's plugged in properly.

Answer 7

Does it have a ball or is it laser?