I have a 2 and a half year old Apple emac and lately it has begun to randomly freeze, the mouse cursor will move but nothing will work. I had a look on the Apple website and it seemed that others had experienced the same problem with their emacs and the problem was with leaky capacitors on the logic board, there was a list of serial numbers that were recalled but mine didn't feature. I had a look in the back of mine and also found there to be brown gunk on one of my capacitors as specified on the website. I took the mac to my local Apple store who told me the logic board needs replacing at a cost of over £300. As my emac is not one of the serial numbers recalled we are not covered for the repairs.
The emac cost me £650 when I bought it and a new mac now would cost me about the same. Surely this is the fault of Apple and therefore replacing the logic board should lie with them? You would hope your emac would last longer than 2 and a half years! Has anyone else had a similar experience?
2007-02-23 07:35:31 · 7 answers · asked by orange sox 1 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Electrolytic capacitors will leak sometimes - a chemical breakdown. The are a very inexpensive part. Usually under $5 unless very specially manufactured. I'd take the board out, take it to a standard TV repair shop and see if they can replace it. I have done such odd work on occasion - and for maybe under $50 (parts, labour and tax) fixed the problem.
2007-02-23 07:40:26 · answer #1 · answered by waynebudd 6 · 0⤊ 0⤋
I had an eMac before I got the iMac, had it for roughly three years and haven't had a problem with it. When you purchased your computer there should have been the option to purchase Apple Care, if you did, it should be covered for three years under warantee, so you should be able to have it repaired.
If not, you may have to get in contact with Apple and see if there is anything they can do. PC World have an Apple repair service. They may not be able to do anything as getting parts may be difficult.
Those who are prompting you to buy a PC probably haven't ever used a Mac for more than 10 minutes in their life. I find it quite funny how people can actually support and admire Windows. For me, there is no argument.
Anyway, if you have any questions don't hesitate to get in contact with me.
2007-02-24 10:49:00 · answer #2 · answered by iBac 3 · 0⤊ 0⤋
If you have Apple Care for it, they should replace it under warranty. If you don't have one and your serial number doesn't match the recalled numbers, then you can try customer support rather than tech support and see if they would make an exception, unlikely though. Otherwise you'll have to fork over the ₤300 to get it repaired.
2007-02-23 15:00:17 · answer #3 · answered by Elbert 7 · 0⤊ 0⤋
what you want to do to make it start working like it was intended to is go to the nearest window, open it, and throw the Apple out the window. Then go out and buy a real computer, that would be anything that doesn't have the stupid Apple on it
2007-02-23 07:39:02 · answer #4 · answered by treisigbob 3 · 0⤊ 1⤋
Get a reliable Windows Computer
2007-02-23 07:38:24 · answer #5 · answered by A. Dutt 2 · 0⤊ 1⤋
Buy a PC
2007-02-23 07:37:50 · answer #6 · answered by ♥ 3 · 0⤊ 2⤋
sell it on ebay
2007-02-23 07:48:51 · answer #7 · answered by haripatel5 2 · 0⤊ 1⤋