Wireless netgear problem?

Question

I can't get my pc to connect to the internet with the netgear router.The only way it connects is if, i connect it to my 2wire but, the reason i bought the netgear is to have a better connection. Should i call my internet provider and tell them that i switched from 2wire to netgear? my pc detects netgear with great signal but, i cant log in to the internet. Thanks in advance for any reply

Answer 1

You got the signal right, so then using netgears software use the connect button....my netgear sometimes won't work also...if your netgear wireless adaptor came with a disc then use it...

Answer 2

What you can try is this :// 1 ) Because you switched ISP's your router will not detect the new settings it may, but mostly likely will not. The router needs information like DNS servers, IP address and such.. Do this. Reset that router and set it back up. This way you remove all the previous settings. This means that when you create that new wireless network, its going to get everything it needs from that new modem. 2) If your not sure how to set the netgear back up, A simple power cycling of the Modem and the router may fix the issue. This temporary clears the DHCP and server settings. Power it back on and see what happens. Make sure the power cycle lasts about 5 minutes. 3) Check the IP address on the router. If its a 169**** address. That means that the router is requesting an IP from the modem. Basically its a self assigned IP address that just means that the modem and the router are not talking to each other. 4 ) Test the modem with a direct connection to your computer, this just verifies that its working. If not, call your ISP or the computer manufacture. 5) If the router is getting a 192.168 address this is called a Private IP. This means that the modem that your ISP gave your is in fact a router as well, you can't have 2 routers connected to each other. Your going to have to a) call your ISP and have them show you how to turn of the router side of that modem, or b) put your netgear into bridge mode so it can share a public IP to your computers. Try that. Hopefully it works out!

Answer 3

Is your 2wire your cable modem? If so, you have to connect the router to the cable modem. You can't get connect to the internet without the cable modem.

Some ISPs only allow you to connect one computer to the cable modem. It does this by mapping the MAC address from the network card in your computer to the IP Address the ISP provides. If the MAC address doesn't match to the same one they have in their system, it will not issue an IP Address. Some manufacturers have built in to their devices a way to "clone" the MAC address of your PC. I happen to use Linksys. I'm pretty sure Netgear has that option as well. Unfortunately I can't tell you exactly how to get there to change it. Most of these devices are manageable from your browser.

Answer 4

if you have checked all the connections and they are OK,
then check all the software drivers are installed correctly
do this several times resetting the computer after each time and don't let the computer choose the driver for you.
if this is still resulting in a fail then do one of these
1. phone the company and see what they suggest.
2. take your router back to the shop and get a replacement or refund and go elsewhere and try again

Answer 5

Your 2wire is most likely a broadband modem/router combination. You just cant disconnect it and plug in a router to take its place as you also need a modem to connect to your ISP.

Answer 6

Your ISP may have filtered broadband routers. You may want to call them to inform them of your change.

If that doesn't work you should make sure that your network is configured correctly.