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Rachel Outlet took my money (and alot of other peoples money) and won't give it back. I have begged, threathened, tried to gain pity (unemployed, single mother etc. I am.) -- I have filed complaints and reported the company to several agencies including the Attorney General, FBI, and IRS, but how do I get my money out of their hands into mine? When I talk to Bennie on the phone he speaks very fast and repeats himself, it is very difficult to understand what he says. When he emails me, it's like this, I will copy and paste his own writing...
ill take care of it will send out for you check.
So when we converse, I never know for sure if we understood each other. He says he will send a check but he never does. The company is in New York and I am in Houston. They never answer their phone and rarely return emails. I sent them a really mean (I thought) email and the reply was "Only Bennie can help you." How should I word my email to Bennie to get results? PLEASE HELP. I NEED MY $

2007-02-22 14:20:41 · 12 answers · asked by Marie G 1 in Business & Finance Other - Business & Finance

12 answers

You're not contacting the right agencies. You need to contact the Better Business Bureau. From reports filed by other customers, you seem to be in a long line of people who have had their money taken by Rachel Outlet (see referenced website). You can file a complaint through the BBB either way; you'll have the best luck getting your money back. If you paid by credit card, many credit card companies will get you the money back and they will fight the battle with Rachel Outlet themselves. Good luck. I hope it works out.

2007-02-22 14:32:11 · answer #1 · answered by Bored with Questions 2 · 0 0

How did you pay them? Cash, wire transfer, visa. If you paid with a credit card simply contest the charge. If you paid with a check that has not cleared, stop payment. Chances are you paid some how where you can not get the money back. If the mail was in anyway involved. You can file a report with the postal inspector. You need to deal with the authorites in New York. The FBI and IRS are not going to do anything for you just because you lost money. Call the police department in the city where they are conducting business and contact the New York Attorney General. How long have they had your money? If it is less than three to four weeks again, probally no one will help you. Businesses are not considered scammers until a reasonable amount of time has passed to correct the situation.

2007-02-22 14:29:10 · answer #2 · answered by Lily 7 · 0 0

You never mentioned reporting this to the Better Business Bureau. You won't get your money back. Face that. And you should never converse with someone who is obviously scamming you without the attendance of FBI. You were scammed, get mad. Face the fact that you got had. When you accept the fact that you fell for it. Use that energy to make sure it doesn't happen to others. From now on, all emails you get that promise you wealth and fortune, report as spam. If you really win money, noone will ask you to send money to get it.

2007-02-22 14:36:01 · answer #3 · answered by hbuckmeister 5 · 0 0

Im afraid you will have to leave it in the hands of the authorities. They have the means and the resources to help locate your money. The sad thing is, once you realize you have been scammed, its often too late.

Contact such as phone messages and emails, probably won't work, I would place money on the fact that they are probably laughing at your emails while they are walking to the bank.

Persist with the police etc, and fingers crossed, they can get results for you.

2007-02-22 14:25:54 · answer #4 · answered by kimison_au 4 · 0 0

I can see how you got scammed - if you are naive enough to think you can talk your money back out of this guy....then you're probably naive enough to be taken again.

The money's gone. Forget it. Learn the lesson and move on -

If there IS going to be any restitution, it will have to be awarded by the courts following a trial and conviction....and even then you may not get it. You've already given him too much - don't give him another minute of your precious time or personal anguish.

2007-02-22 14:27:50 · answer #5 · answered by CassandraM 6 · 1 0

Lots of luck. While searching for a good slr camera I noticed a lot of cut rate prices came from New York. In talking to lots of them I found that they lied about products and if you weren't ordering and paying in a way that usually drove the price up, they went from professionally boring to rude. I hope you aren't dealing with any that I talked to but it sure sounds like it. If you've reported them to all agencies you can only wait for them to respond. Without more knowledge of what's going on it's hard to tell you what to say.

2007-02-22 15:34:46 · answer #6 · answered by towanda 7 · 0 0

Bennie, I have retained a legal counselor and am processing a civil and criminal claim. You have 7 days to return my money or legal actions will be followed through with. There is no negotiations left due to your inadequacy in following through with prior communications. This and all communications we have had has been recorded and or copied and supplied to my legal counselor. I have exhausted all means of communication with you in order to have my money refunded professionally. In order to stop the legal actions I have taken, my money must be refunded in the time amount given.

2007-02-22 14:32:04 · answer #7 · answered by dylancv62 3 · 0 0

Really my advice to you is to let go.....!!! You have gone through all this stuff and still no dollars....so just put it down to experience and never do it again...I mean...I sympathise with you being a single mother and all...but just let it go....I was almost scammed from a guy in Nigeria promising me millions of dollars I almost fell for it...but my friend in church advised me against this silly thing...and I am so much better off for it....I was completely embarrssed when I found out it was a scam.....apparently there is alot of internet scams these days and I'd say you fell victim to one of them....Best of luck for 2007.

2007-02-22 14:32:32 · answer #8 · answered by Anonymous · 1 0

how did you pay them? cash? Money order?
credit card?
if you used a credit card you can dispute the charges with your
bank or Visa/mastercard.

2007-02-22 14:30:17 · answer #9 · answered by mobilemark 7 · 0 0

where is my money you fu*king dink?? will make your question quite clear, I also was scammed but i caught it before I lost any money and now this guy keeps calling me asking me for money and I can't even understand a single word he says he talks with this really foregn accent.

2007-02-22 14:25:35 · answer #10 · answered by *Jenny from the block* 4 · 0 1

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