I have always gone to my local Firestone to get work done on my car. It is mostly just an oil change, but I have also had some other things fixed. I went there for my last oil change and I told them about a sound I heard. They came back with the suggestion of replaceing my struts. A $600 job. My dad suggest I take it to another place and compare prices. I did and this other place said they could not find anything wrong with it.
2007-02-22 07:47:48 · 7 answers · asked by Uncle C 2 in Cars & Transportation ➔ Maintenance & Repairs
Don't sue them just go talk to the manager and demand an apolgy or you will contact the better business bureau and report them.. Oh ya call the local TV station that covers scam auto repair and other innocent customer scams.... Humiliate them in fron to their customers, Have a written proof from the second place you took it.....Smart shopper, you got a second opinion...Good work. I get lots of second opinion people in my shops and if they don't need the work I tell them and then I have gained their trust. Earning trust in the auto repair business is tough to earn and so eay to lose..
2007-02-22 07:52:17 · answer #1 · answered by Uncle Red 6 · 0⤊ 0⤋
The key issue is "What is your loss?" Sounds like you simply got two estimates for the same possible problem. That is a prudent move for anyone and is a proven move in this case.
BUT... what are you out? Sounds like nothing.
Having said that, you CAN file a complaint with the home company and whatever state agency licenses this type of establishment.
THAT will possibly save the NEXT person from being cheated. \
And for that you get a warm and fuzzy feeling.
.
2007-02-22 07:55:22 · answer #2 · answered by ca_surveyor 7 · 0⤊ 0⤋
Sue them over what?
If your car has more than 50,000 miles on it MAP (Motorist Assurance Program) guidelines suggest replacing the struts even if there is no outward sign of damage or failure, so they were following good industry practices in recommending them. Since you didn't even have any work done its going to be pretty hard to claim damages.
2007-02-22 08:00:43 · answer #3 · answered by Naughtums 7 · 0⤊ 1⤋
You have no reason to sue. They are suggesting you to change our car's struts and letting you know the cost upfront. I see no harm there. Is up to you if you follow their advice.
2007-02-22 09:18:00 · answer #4 · answered by Wrenchmeister 3 · 0⤊ 0⤋
I did not read what you wrote, but you can sue for any thing is this country..that what ruining this country..every one wants to sue some one...
This country has more lawyers, than any other profssion...I wonder why...STOP SUEING PEOPLE....
2007-02-22 07:56:07 · answer #5 · answered by Anonymous · 0⤊ 0⤋
you want to sue for a phony diagnosis ? give your head a shake , people have a tough time suing when they get ripped off , consider yourself lucky and switch garages
2007-02-22 07:52:46 · answer #6 · answered by sterling m 6 · 1⤊ 0⤋
no, you can not. If you want revenge just take your business elsewhere.
2007-02-22 08:00:03 · answer #7 · answered by cadillacrazy 4 · 1⤊ 0⤋