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I have the yahoo toolbar with the pop up enabled and it is also on on my other tools and that is on also! I have spybot, norton, and adaware too, but every few minutes I have hollywood.com, 24hourautoloan.com,3bsoftwarepromo.com (that is telling me I need to scan and clean my registry) and alot of others is there anything I can do I have the internet 7 downloaded and I believe it is the latest but the pop up blocker on the yahoo just says 413 blocked but that was the same 5 days ago but it is on! Is some one hijacking my pc- I run all the checks 2-3 times a week! Please help me and let me know of anything I can do also have limewire pro installed!?

2007-02-22 03:38:34 · 7 answers · asked by T J 5 in Computers & Internet Security

7 answers

The popups are caused by an adware program on your computer. The programs you have are probably removeing the adware program. So, why are you still infected?, you ask.

There is a Trojan hiding on your computer and it keeps downloading the adware back on your computer as soon as it is removed.

This procedure will open up your computer to allow the AS programs you have plus this ewido program to scan area not scanned when done in the normal operating mode.

Since you have AdAware already all you need to do is the added setup steps. This makes AdAware much better at detecting and removing the adware.

You can run the Norton and Spybot during this procedure, also. Just make sure they are updated before entering Safe Mode.

Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/

Download AdAware SE and update. Do the setup. Do not run:

http://www.filehippo.com/download_ad-aware/

AdAware SE Setup:

1. Select "use custom scanning options" then select "customize". Make sure the following options are enabled: "scan within archives," "scan active processes," "scan registry," "deep scan registry," "scan my IE favorites for banned URLs," "scan my Hosts file."

2. Select the "tweak" option. Under "scanning engine," make sure "unload recognized processes and modules during scan" is enabled. Enable "scan registry for all users instead of current users."

3. Under "cleaning engine" turn on "always try to unload modules…," "during removal unload explorer and IE if necessary," "let windows remove files in use at next restart," and "delete quarantined items after restoring."

4. Use the "select drives and folders to scan" option to ensure that your entire hard drive is scanned (if you have more than one hard drive, scan all of them (of course, do not include floppy and CD/DVD).


TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR PROGRAM(S).



When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

RESET HIDDEN FILES AND FOLDERS.

The RESTORE POINTS may be infected with the Malware and cannot be used. Delete the old one(s) and make a new one.

CLEAR OLD RESTORE POINT(S). HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.

If you remain infected after doing the above, you may have a Smitfraud Trojan on your computer. Smitfraud Trojans require a special program to remove them. These two sites have free Smitfraud removal programs.

http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

2007-02-22 05:02:59 · answer #1 · answered by Anonymous · 0 0

Try using AdAware with the machine disconnected from the Internet (after having gotten the latest AdAware update.) If that doesn't work, get a router and put it between your machine and the modem that talks to your ISP. Routers have some firewall capabilities, so it can be useful to have one even if you are only using a single machine on an ISP port.

2007-02-22 11:45:43 · answer #2 · answered by Anonymous · 0 0

According you description,you have serious spyare problem, Your PC is infected with a browser hijacker,Its on your pc and you need to remove it.

Run your anti-spyware in Safe Mode.If you have no an excellent anti-spyware or your current anti-spyware can't prevent spyware from Invading you computer,download a better one.
There are top 5 anti-spywares reviews,comparisons and download links on

http://www.spyware-detectors.net

You can download and scan your PC for free.

As the computer is booting press your "F8 Key" repeatly which should bring up the "Windows Advanced Options Menu" . Use your arrow keys to move to "Safe Mode" and press your Enter key.

After into safe mode,run a anti-spyware to killllllllll the spyware and adware on you pc.

GOOD LUCK!

2007-02-26 03:55:29 · answer #3 · answered by LoveComputer 2 · 0 0

You almost certainly have some infection on your computer. Same happened to me couple years ago and I had 53 (yep, fifty three) infections on my computer. Have you made sure your spybot and adaware are up-to-date? Else, watch for other answers here, and surely someone will answer with a good scanner to uninfect! I wish you best of luck!

2007-02-22 11:45:10 · answer #4 · answered by fjpoblam 7 · 0 0

You've got spyware in your computer!
Ok, here's what I suggest. Go to http://www.mbusbyuk.info/links.html and scroll down the page to the free online scanners. Select the Ewido online scanner and do a full system scan.
Good Luck!

2007-02-22 13:38:28 · answer #5 · answered by borderline1311 3 · 0 0

Go to Microsoft site , download and install security pack 2 it will take care of that.

2007-02-22 11:45:35 · answer #6 · answered by Anonymous · 0 0

run virus scans
download and run lavasoft adaware
download and run spybot, this block pop-ups also
if very bad, use hijackthis, i wouldn't use this unless you know what you're doing

update windows

this should take care or this.

2007-02-22 11:51:09 · answer #7 · answered by Stick 4 · 0 0

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