I was scheduled to get my Tesco delivery between 4-6 on Monday, but didn't get in until 4.15, due to public transport, and missed it. Phoned up the customer services who said it was the driver's decision whether to bring it back or not. His decision was not to. After making a big fuss I got it delivered at 9.20pm. I thought Tesco customer service was better than that!!
2007-02-22 01:26:57 · 8 answers · asked by julie g 3 in Local Businesses ➔ Other - Local Businesses
I have been shopping on line with ASDA for sometime now,and
never had any problems,except the amount of plastic carrier bags
the shopping is delivered in (23 this morning) one had a box of
teabags in it,one,2 tins of Heinz products,one 2 tins of Asda products,one with a bottle of washing up liquid,and one with
2 bars of soap, and 2 with,one small box of cereal in each,not to
mention the two around the toilet rolls,which were already in a bag.
2007-02-22 01:48:22 · answer #1 · answered by rockdodger 3 · 0⤊ 0⤋
I've used Tesco's for a couple of years and never had a problem. I did a Christmas shop this year for about £100 and they couldn't deliver some things worth about £6 because of stock problems. They sent me an e-voucher for £10 as compensation. I thought that was really good.
2007-02-22 01:34:50 · answer #2 · answered by bacteria4eva 2 · 2⤊ 0⤋
I've used tesco delivery every week for the past 2 years, and have always had very good service. Things do go wrong, and they've always put them right very quickly. I have heard horror stories though.
2007-02-22 01:29:59 · answer #3 · answered by Anonymous · 1⤊ 0⤋
Well to be honest it is not Tesco's fault. You were not there at the time you chose. I know it wasn't your fault that the public transport was late but you know, you cant blame Tesco
2007-02-22 01:29:49 · answer #4 · answered by OriginalBubble 6 · 2⤊ 0⤋
I use tesco online and never had a problem.
Most of the of the time if there are any problem the driver phone.
2007-02-22 02:19:30 · answer #5 · answered by severinekim 2 · 0⤊ 0⤋
I have spoken to many people that have shopped with tesco on-line and been disappointed with fresh fruit and veg quality. it seems that the going over veg and fruit is given to the shopper.
i don't shop on-line because i am fussy about fresh produce and like to choose it myself.
2007-02-22 01:36:48 · answer #6 · answered by laplandfan 7 · 0⤊ 1⤋
The only one I have been happy with is Schwan's. but its not a full grocery service..mostly frozen foods.
2007-02-22 17:07:39 · answer #7 · answered by Anonymous · 0⤊ 0⤋
i often use the net for my shopping and have found it very good, never had any problems at all, would reccommend it, xxx
2007-02-22 01:34:20 · answer #8 · answered by Anonymous · 2⤊ 0⤋