I need help with these computer hardware questions....?

Question

11)A ZIF socket was put on the motherboard to help w/ inserting & removing?
12)A customer just installed a new CD-RW. The system was working fine before the installation, but now the CD- R W does not work. What should you suggest that the customer do?
13)When upgrading from a Pentium to a Pentium II, which CPU slot or socket is viable?
14)W/ respect to the interface network card, what does the term 10/100 refer to?
15)Which type of connector do analogue modems use?
16)Which device would U plug in an AGP slot?
17)If the computer suddenly restarts & lights flicker what event probably occurred?
18)What would cause the error message "Bad or missing operating system @ boot up"?
19)How many pins does a standard IDE connector have?
20)What is the default IRQ for LPTl?

Answer 1

11) ZIF sockets, which use leverage instead of brute force to seat and unseat CPU chips.
12) Check jumper settings and for proper placement on IDE cable. Check power and data connections.
13)
14) The Network Cards are typically available in 10/100/1000 Mbits/s(Mbps). This means they can support a transfer rate of 10 or 100 or 1000 Megabits per second.
15)
16) Graphics Card
17) Loss of power
18) Boot order incorrect
19) 40 pin
20)

Answer 2

the guy before answered most of em but the only one that i know that he didn't answer is number 13. Pentium 2's and 3's use slots, instead of the now-famous sockets. You would more than likely use slot 1.