How do you get rid of a trojan horse virus?

Question

I have a trojan horse virus on my computer and I cant get on the internet. I did this from school

I have spy sweeper and nortin but they wont get the virus out

Answer 1

http://free.grisoft.com/doc/5390/lng/us/tpl/v5#avg-anti-virus-free

Answer 2

2

Answer 3

Do this procedure and run your programs when it directs you to do so.

TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR PROGRAM(S).



When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

RESET HIDDEN FILES AND FOLDERS.

The RESTORE POINTS may be infected with the Malware and cannot be used. Delete the old one(s) and make a new one.

CLEAR OLD RESTORE POINT(S). HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.

Answer 4

A trojan horse is a backdoor program that allows an attacker to
gain remote access to the system from the Internet and accept
instructions from him.

You can get rid of it by visiting a sight like House Call with
your administrator account on your Windows Computer it'll
scan and get rid of any spyware and virus on the system.....

http://housecall.trendmicro.com/

Or download free antivirus software like avast to clean it.

Answer 5

If you have tried multiple virus removal programs. Try posting your problem on a virus removal forum. those guys might be able to assist.

Last resort: Format and reinstall Windows (I am assuming you are running Windows). If you have not done this in a long time, its probably worth your time as your system does get bogged down over time. A clean install will make it super fast again.

Answer 6

i had a trojon, and i tried every thing to get it off the only thing that worked was: avast home edition!! it works great!! a trojen can mask it self, so that a antivirus can not cee it, here is what you need to do, download avast home edition (IT'S FREE!!)
link: http://www.avast.com/eng/avast_4_home.html >once you have it installed> open it and at the top left side of the window there will be a up butten push that> a drop down menu will appear and one of the options will be "schedule boot-scan"> it will ask you if you want to "reboot now" click yes> your computer will reboot and it will scan all your files with out letting eney thing run (so that the trojen cant mask it self)

and so this dont hapin agen hare is a relly good firewall : zonealarm, and its free!!
link:http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp

Answer 7

Un-install Norton - its garbage.

Try the following:

Comodo AntiVirus
AVG Antivirus
CounterSpy
XoftSpy
Microsoft Rootkit Detector

Also install the following:
Comodo Firewall
Spy Protector
Security Task Manager

Answer 8

download the 14-day trial of Norton Anti-Virus and run it on your computer first. then you should download CounterSpy from this link and run a scan since trojans also download spyware onto your computer.
http://www.sunbelt-software.com/CounterSpy.cfm

Answer 9

If these other answers don't work for you. Take your (laptop?) to your school tech support. They are very motivated to give assistance to students so they wouldn't 'spread-viruses' on campus and infect the school system. Good Luck!

Answer 10

Whats the name of the tojan?