Hi, I'm desperate my laptop is having probs w spyware. I ran spybot, but still same error can't open my docs

Question

Cannot access any folder - myfolders mycomputer, even folders on the desktop. I go to safe mode just to acces my docs. My internet prov said after having me run netstat - that the ip addresses that appeared and were not mine were the result of spyware. Also my laptop support said the same thing. I am desperate and need to resolve this w/o formatting my computer, please help.!!!

Answer 1

http://housecall.trendmicro.com/
run a scan with trendmicro housecall it should get rid of most things

then if the problem presists try a scan with windows live which has a lot more than just virus and spyware scan, includes defragmenting youre drives and other tweaks. here is the site: http://onecare.live.com/site/en-us/default.htm click the full service scan

that should solve the problem: then after that i recomend geting spyware terminator for real time monitoring of spyware and also has HIPS http://www.spywareterminator.com/

if you don't have an antivirus i recomend avira anti-vir becasue of it's high detection rates compared to avg and avast http://www.free-av.com/

Answer 2

You could try backing up all your needed programs and files to floppies or cd's and to some disk clean up, disk defragmenting and then rung Adawarese, AVG Free, Norton, Mcafee, spybot and anything else you can think of. Your files are most likely corrupted by a virus no NOT spyware. I had the begginings of the same peoblem but I went ahead and backed up all my files, reformated my hard drive, then I went ahead and put eveything i needed back on there. You will most likely have to end up having to preform a whole system restore

Answer 3

You can try getting the other free spyware scanner, Ad-Aware. I have found that it is a bit better than Spybot. Also, if you really want to clean your PC, go get a spyware scanner called Prevx1. It isn't free, but you can get a fully fuctional 60-day trial version from their website. It is great...it will find everything.

Answer 4

try avast home edition! its relly good it got rid of all the probs on my computer! a virus can mask it self (that ant good wen your antivirus cant do a boot-scan!!) download avast
link:http://www.avast.com/eng/avast_4_home.html
once you have it installed> open it up and at the top left of the window there will be a butten, push it and there will be a drop down menu, one of them will say "schedule boot-scan" click it and it will ask you if you want to restart now, click yes you computer will restart, and before eney thing can start/runs, it will scan all your files, and the virus wont be able to mask it self!!

and so this dont hapin in the agen here is a relly good firewall : zonealarm!!
link:http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp

hope this helps!!

Answer 5

Sounds like no spyware I've ever heard of.

Sure it's not a virus? Download Avast and do a scan. http://www.avast.com

Answer 6

Run the following in Safe Mode:
http://www.lavasoft.nu/software/adaware/ad-aware_se_personal.php
http://www.safer-networking.org
http://www.microsoft.com/windowsdefender

Cleanup:
http://www.ccleaner.com

Answer 7

Run various different antispyware or antivirus in safe mode here's a list of free ones http://www.basicspywaretips.com/getridofspyware.html

Answer 8

you could try run a internet anti-spyware. Or try use bit-defender, it is really good.

Answer 9

if you can get online
try downloading avg spyware
it is free
it is what I use.
if not
download it from a friend's house