hello i have a very silly son, who has tryed and download some adult contents, and now i have over 200 spyware on my computer, and my window vista has stopped working, with me being a girl i dont have a clue on computers, some can you help me please,
2007-02-20 20:33:14 · 7 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Hello madam, the best solution is you can go for an option called "System Restore" which is available under the Accesories menu under "Programs".... If sys' restore is used your computer will revert back to the settings to a previous date wherein the computer was working as normal. Try this, if not
The other option would be to take it to a computer shop, they will help u clean the spyware using some utility software and then install a anti-spyware software. That is the second option....
One last option is if you have a genuine Windows Vista Operating System, Call up the Microsoft Technical Helpdesk and request them to re-install the entire operating system (Vista) after creating a back-up. Microsoft support number would be 18706010100... Any of the above will solve your problem.
2007-02-20 20:43:36 · answer #1 · answered by Posho' 1 · 0⤊ 0⤋
1.)First of all download adaware and spybot search and destroy, both are free programs.
2.) Install them both and do the free update (just follow the instructions, after installation, very self-explanatory)
3.)RESTART your computer and boot up in safe mode. How you do this is as soon as the computer "beeps" after restarting, keep pressing "DEL" (some computers you have to keep pressing F8, so try both) and then it will ask you if you want to start "Windows in Safe Mode".
4.) Once into safe mode, then run Adaware and scan. Then run Spybot S&D and scan. Then run your antivirus.
5.) Empty your recycle bin and restart your computer.
I would recommend hijackthis.exe program as well, but it is more for the advanced technical-savvy people.
Hope this solves your problem. :)
2007-02-21 04:47:53 · answer #2 · answered by delmontebanana 3 · 0⤊ 0⤋
go on the internet and get a free trial of norton antivirus
run a full system scan and delete the files norton detects
2007-02-21 04:37:22 · answer #3 · answered by xzaiver94 2 · 0⤊ 0⤋
http://www.pandasoftware.com/products/ActiveScan.htm
Download and run that scanner. It will remove the garbage.
Then ground your boy, and password protect your computer since he has proved himself unreliable. Make him buy his own, and pay for his own internet access if he wants to be unsafe with the viruses and such.
2007-02-21 04:37:43 · answer #4 · answered by powhound 7 · 0⤊ 0⤋
Sounds like you will have to do a system restore of your laptop. You should have a got a disc with the laptop to do this.
2007-02-21 04:37:00 · answer #5 · answered by richard_beckham2001 7 · 0⤊ 1⤋
download these free adware spyware cleaner from
http://lavasoft.de/
2007-02-21 04:38:00 · answer #6 · answered by Anonymous · 0⤊ 0⤋
Serves you right for downloading Porn....Dirty Girl!
2007-02-21 04:36:21 · answer #7 · answered by kautolo 4 · 0⤊ 3⤋