I'm trying to install a brand new canon pixma printer to my dell laptop (windows2000). I have inserted the installation disk but the computer cannot locate the printer. When I try to manually select a driver from the list i'm getting a list of LPT 1 2 and 3, Com 1 2 3 and 4, FILE, IR and MSFAX. Whenever I select one of these, the computer then recognises the printer but whenever i try to print it comes up "printer not responding". The printer came with a lead with a USB connection and i've tried it in all the USB slots.
Very frustrated, any ideas anyone????
2007-02-20 17:40:02 · 9 answers · asked by Jamie Y 2 in Computers & Internet ➔ Hardware ➔ Printers
If this is an USB printer, you need to do things a bit differently then with older printers. With some USB driven Printers (and other devices) you may need to load the software from the CD first (before connecting the printer). After loading the drivers, try rebooting. After the laptop reboots, plug in the Printer. Hopefully 2000 will notice a new device. If it doesn't, try rebooting with the Printer plugged in and on.
If that doesn't work, go to the Canon site to see if there are updated drivers. Remember, Windows 2000 doesn't have a list of drivers the way Windows XP does. 2000 has limited Plug n Play support.
2007-02-20 17:49:00 · answer #1 · answered by Corillan 4 · 0⤊ 0⤋
The computer list of available ports does not have the USB controller, which is what you'll need since your printer is USB.
The LPT ports are for printers with a parallel cable connector; COM ports are for serial printers, FILE is for a virtual printer spool file, etc.
You will need to create a new port, a USB port. The second answerer is correct, go through the "create new port" process.
If that does not work, you may want to try using a parallel-USB convertor cable, and drive the printer through a parallel printer port.
2007-02-20 17:51:07 · answer #2 · answered by InspectorBudget 7 · 0⤊ 0⤋
turn off the computer, and walk away for a half hour... get somthing to eat and drink,... then come back...
now, after your little break come back, and then unplug the computer from the printer, and turn on your computer.
then uninstall all the software that came with the printer.
then turn off your computer and then restart it.
install the software But Do Not plug in the printer untill you are asked to by the software or instructions with the software.
then it should work.
see im guessing the problem is that the printer was hooked up to the computer before the drivers were installed, so the computer said, ok what the heck am i to do with this thing? so now, we will first tell the computer what we want it to do with it, then plug it in...
hope that helps
2007-02-20 17:48:17 · answer #3 · answered by Anonymous · 1⤊ 0⤋
First uninstall the driver plug out the printer then reinsert it &check if found new hardware wizard comes just continue & put in the driver installation cd but dont continue with autorun just click next &soon install it but if found ne wizard is not coming then you have to contact the person you bought the laptop from as their might be a problem with the laptop usb port or windows might not be installed properly.Check if the printer is switched on.
2007-02-20 18:02:30 · answer #4 · answered by Sagar w 1 · 0⤊ 0⤋
Try this At times HP you will get a glitch when using the printer software and you will need to uninstall and then reinstall I recommend this procedure for that problem Add/remove and remove all components for the printer Now do a complete clean up with the HP level 4 driver removal utility tool When done, reinstall the software
2016-05-24 01:10:51 · answer #5 · answered by Anonymous · 0⤊ 0⤋
uninstall the software and unplug the printer from the computer. Then reinstall the software but do not hook the printer back into your computer until the software is completly done installing itself
2007-02-20 17:44:29 · answer #6 · answered by tranquilized_inaz 3 · 2⤊ 0⤋
When you are installing and it asks which port select Create a new Port. It will then allow you to select the USB bus.
2007-02-20 17:44:46 · answer #7 · answered by acklan 6 · 0⤊ 0⤋
Yes, take it with you laptop to the shop where you bought it. Preferably at a not too busy time. And then ask them what you're doing wrong. Failing that isn't there a telephone number for help?
2007-02-20 20:19:13 · answer #8 · answered by Anonymous · 0⤊ 0⤋
I not sure if you have solved your problem.
If, not, you may want to go here;
http://www.microsoft.com/downloads/details.aspx?familyid=7C896E82-4B50-44C8-A634-3227C0E71293&displaylang=en
Read what it say, and this "Patch" may help. Just a thought.
2007-02-21 04:53:35 · answer #9 · answered by Scope the Scoop 4 · 0⤊ 0⤋