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When i try to bring up task manager nothing appears. My icons dont appear, the task bar appears briefly then dissappears and never comes out again. How can i solve this problem? Any help at all would be very much appreciated.

2007-02-20 14:41:42 · 3 answers · asked by alter_3m0 1 in Computers & Internet Other - Computers

When i try to bring up task manager nothing appears. My icons dont appear, the task bar appears briefly then dissappears and never comes out again. I could log on in safe mode but the same problem happens. How can i solve this problem? Any help at all would be very much appreciated.

2007-02-21 14:42:58 · update #1

I can log in to safe mode but the icons dont appear, the taskbar appeaars and dissappears again.

2007-02-21 14:44:17 · update #2

3 answers

Starting your computer in safe mode is only the first step. I have fixed computers with a virus like the one your describe. Assuming you successfully get into safe mode you will need to log in as Administrator. Then you must install an antivirus. I recommend Avast from www.avast.com. You can download it on another comp and put it on a CD to use on the infected machine. When it asks if you want to run a boot scan say yes, but DON'T restart the computer yet.

Run a full scan immediately after installing the program. Tel it to clean everything it finds. If it can't clean the file, delete the files. You are likely infected with a virus that infects every .exe file on your system including explorer.exe, the file responsible for your icons and taskbar. After running that scan you can restart your computer and let the boot scan run.

After the boot scan completes you need to uninstall Avast, and then resinstall it and run it again. I know it sounds like alot of work, but this is a nasty virus.

2007-02-20 15:05:55 · answer #1 · answered by taskr36 4 · 0 0

Try rebooting in safemode. If you dont know how to do this, turn off the computer. When you turn it back on keep pressing the F8 key. Select SAFEMODE. Once that loads if your desktop works normally than restore your system back to a time that it did work. If not the only thing i can think of is to reinstall your operating system. Hope this helped

2007-02-20 22:53:47 · answer #2 · answered by kev0951 2 · 0 0

try going into it in safe mode F8 and if you are able to get in and see your icons run system restore maybe you did something to your pc to make it act like that. ie installed software or deleted something important. also run antivirus just in case it is a virus.

2007-02-20 22:49:20 · answer #3 · answered by mash14 3 · 0 0

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