After we had a voltage surge yesterday, that knocked out everything with a bulb or picture tube and ruined them: Including a 36 inch Television, a computer monitor, and every light in the house, ... My local electric company (which of course is the only game in town.) informed me that I don't have the surge protection service that they offer so nothing is covered.
BUT... If I joined up, and paid a fee of $45.00 + $6 per month maintence fee, then... if there was a regular surge, it would block it, and keep things from getting messed up.
UNLESS... it was a voltage surge, which they do not provide a service for, and in such an event, nothing would be covered anyway.
Do they have the right to do this? What are my options before I go out and replace everything only to have it get destroyed all over again? (which she made sure she pointed out to me as a possibility...)
Anyone know anything about power companies and what they are legally responsable for?
2007-02-20 04:44:16 · 5 answers · asked by Anonymous in Home & Garden ➔ Other - Home & Garden
Your homeowners/renter's insurance might cover your loses.
The utility is supposed to provide sufficient surge protection to maintain reliable, safe power to their customers.
Contact a law firm that specializes in class-action suites.
2007-02-20 05:08:05 · answer #1 · answered by lunatic 7 · 0⤊ 0⤋
You would think that surge protection would be included, since they are the ones doing the surging. If its a problem with their equipment, then they should be responsible.
Not sure if it will help you, but they sell those surge protectors for the high dollar items, it wouldn't save the lightbulbs, but it would the tv and computer monitor.
As for what they are legally responsible for, I agree with Melissa, consult an attorney with a contract in hand so you know what your rights are.
2007-02-20 04:56:34 · answer #2 · answered by George P 6 · 0⤊ 0⤋
Im sorry you do not like me and im sorry if i offended you with my questoin, also i am sorry that i am learning to spell right now. Im a little confused with the way you treated me on that q ealeir, at no time did i say anything to offend anyone but you treaded me like crap. You have no idea what kind of a person i am in real life but again i am sorry
2007-02-22 10:56:27 · answer #3 · answered by John Notafakename 2 · 0⤊ 0⤋
I would ask for a copy of the service contract you signed when your service began; there should be a copy of liabilities and limitations somewhere.
You might call a lawyer for a free consultation... I think I would.
2007-02-20 04:50:28 · answer #4 · answered by Sweet Melissa 4 · 0⤊ 0⤋
oh that electric company....i thought you ment ...um....nevermind!
2007-02-20 04:48:04 · answer #5 · answered by ? 5 · 0⤊ 0⤋