what should i do, i sweeped my computer three times right after i went on my yahoo email account. and each time my spysweeper has guarentined it, but it keeps coming back. should i close my email account.
2007-02-19 05:07:54 · 5 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Desktops
sorry i do mean a Tojen
2007-02-19 05:11:25 · update #1
its called tojen-backdoor progdav
2007-02-19 05:11:59 · update #2
i used PC cillian to scan my computer and nothing shows up
2007-02-19 05:21:48 · update #3
it trend micro anti virus
2007-02-19 05:22:40 · update #4
Closing your email account would probably not solve your problem. You need to use an anti-virus program and scan your computer. Most likely the trojan put info in your registry that keeps running the trojan each time you boot your computer. http://home3.ca.com/SubscriptCenter/MSTrialRegistration.aspx is a free virus scanner that is good for one year of free updates. If you can (the virus doesn't block you from doing so)...Just download this program and install it, update the definitions when prompted to do so and scan for viruses. Allow the program to remove the virus. If the program can't remove the virus you may need to get a virus clean up file like the sysclean program from the trend micro website. http://www.trendmicro.com/download/dcs.asp there are instructions on using the sysclean package on the TM website. Viruses can be tricky to get rid of sometimes so hopefully you can get it done on your own without taking your computer to a repair shop. Good Luck.
2007-02-19 05:12:46 · answer #1 · answered by Helpdeskpilot 5 · 0⤊ 0⤋
Do a free online scan at the link below.
Take note of what it removes & what it does not, if it cannot remove a Trojan because it's in system re-store then turn off system re-store & do a online scan again.
2007-02-19 06:20:53 · answer #2 · answered by Sly_Old_Mole 7 · 0⤊ 0⤋
FYI, you can scan all you want, but if windows restore is running, the problem will re-appear, as windows itself will restore the trojan. You need to disable windows restore, clean it out, scan the system to remove the trojan, reboot the system, enable windows restore to 200 megabytes, keep it small, then scan again.
2007-02-19 07:24:05 · answer #3 · answered by MD 2 · 0⤊ 0⤋
I have to say I've been using and selling Trend Micro PC Cillin for years.And up till yesterday i had malware it didn't find i downloaded the trail version of Prevx1 and it got rid of it you should too
2007-02-19 05:28:18 · answer #4 · answered by Alpha~Omega pc repair 4 · 0⤊ 0⤋
Do you mean a Trojan???
2007-02-19 05:10:21 · answer #5 · answered by Anonymous · 0⤊ 2⤋