I had a custom made computer for my kids at Christmas. Someone took down the firewall and it became infected with several viruses. I finally removed all of them, but the damage to the computer seems to be with the OS systems and missing drivers. So there is no manufactures restore cd. I had a compaq that came with that, and it was nice. But I'm stuck at what to do.
1. The only way to gain access to the internet is to create an new administrator and you will have brief access and then it can't seem to do anything. I was told by the guy that built the tower to wipe the hard drive and reload everything. I'm not sure how to wipe it, or fdisk it. I assume the drivers are on the motherboards CD or is that the bios? I have the OS XP cd. I also obtained a cd from Western Digital which is what the hard drive is. I also need the order in which you reload the software. PLEASE HELP.. I can not afford to pay someone $175 to do this. So I would be very grateful for anyone's help. TY
2007-02-18 17:06:25 · 4 answers · asked by Angelfire 2 in Computers & Internet ➔ Hardware ➔ Desktops
You need to do a clean install, or maybe a XP repair will work, from your XP cd. For a clean install you'll need the KEY CODE for your XP disk. Here are links to good instructions, they can be printed out. You can also do a Web search for more info.
http://tinyurl.com/pffnx
http://tinyurl.com/62te
http://tinyurl.com/1771
http://tinyurl.com/2s97c
Make it a great day
2007-02-18 17:18:34 · answer #1 · answered by Hokiefire 6 · 0⤊ 0⤋
Dang, too many words, I dizzy. IF, you have the OS, just put it in the CD/DVD player. If, it not start you have to re-boot and leave the OS CD in the drive. IF, it not boot when the computer start you need to push Delete or whatever key to enter BIOS and set the CD/ DVD as your 'First" boot drive. Usually the CD already the first Boot then a floppy and HDD last.
Once the OS Boot read and follow instructions. You can Format and it erase everything and Install. If, you have some pictures or what ever copy to a disk first and hope they not infected, usually they be OK. Once you format everything is gone and the OS install.
2007-02-18 17:15:13 · answer #2 · answered by Snaglefritz 7 · 0⤊ 0⤋
to be honest with you, if it was custom made and did not come with recovery CDs the only way to do it is by buying the OS and installing it yourself, its not hard to install but they do take time (40-45 mins).
2007-02-18 17:16:37 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Boot with your XP CD.
2007-02-18 17:16:26 · answer #4 · answered by Reston 4 · 0⤊ 0⤋