I installed new cartridges which I ordered from Dell, the company that made my comp & printer. I put the black ink & color cartridge in the same way & they seem to be in there right, but the printer keeps telling me that the color cartridge is missing. IT IS NOT!!! It's in there!!! I can't find any help with this in the instruction manual or on the Dell website. I hope someone on here knows what the heck is wrong.
2007-02-18 16:04:25 · 5 answers · asked by ? 3 in Computers & Internet ➔ Hardware ➔ Printers
Yes, I took the strip off, & yes it snapped in there.
2007-02-18 16:27:21 · update #1
Sometimes the cartridges do not go in easily. You might have to apply more force to getit to seat properly.
BEFORE YOU FORCE IT, make sure you have it in the right way or YOU WILL BREAK IT!
2007-02-18 16:07:24 · answer #1 · answered by Amanda H 6 · 0⤊ 0⤋
You did remove the protective stip, right? (It's easy to forget when in a hurry.)
Did it make a "snap" when you inserted the cartridge?
Maybe the nozzle is plugged. Have you run a nozzle check and cleaned the print head (Turn printer on, open a document, click as if to print, select Properties, Maintenance)
2007-02-18 16:22:06 · answer #2 · answered by TheHumbleOne 7 · 0⤊ 0⤋
Did you remove the plastic protection strip from the ink jet?
2007-02-18 16:08:23 · answer #3 · answered by James J 3 · 1⤊ 0⤋
Paper? Just a taught
2007-02-18 16:06:54 · answer #4 · answered by Anonymous · 0⤊ 0⤋
CHECK THE BACK, MAYBE A PLUG IS NOT PROPERLY FIXED IN WELL.
2007-02-18 16:07:19 · answer #5 · answered by iofagbems 2 · 0⤊ 0⤋