2007-02-18 08:35:57 · 9 answers · asked by Anonymous in Business & Finance ➔ Personal Finance
There are a few philosophies toward the path of providing customer good service (whatever your line of work is).
First, treat the customer as you would want to be treated. The customer is not just a number. Remind yourself that you could find yourself in his/her shoes as a consumer too. Customers, and we are all customers, deserve respect.
Second, listen clearly to the situation/question/issue that the customer poses and repeat it back to him or her. This will assure the customer that you are actively interested in them, and it will help you be clear on what's going on.
Third, always be polite and courteous. There's no excuse for a bad attitude even if the customer gives you one.
These approaches will open the door to good customer service no matter what work you do. The actual service you provide your customers will then fall into place.
2007-02-18 08:56:39 · answer #1 · answered by Opal 6 · 0⤊ 0⤋
one thing to say
Never EVER have an answering machine because people like to talk to others as human interaction. It is very rude to have a machine for customer service.
2007-02-25 05:42:40 · answer #2 · answered by Lilisgr8 1 · 0⤊ 0⤋
Remember the Golden Rule
2007-02-25 09:16:53 · answer #3 · answered by khill 2 · 0⤊ 0⤋
i work in the FastFood before and for me customer is always right''even if he/she bought a food after an hour or 2 and complain want a new set of:i was helpful and w/ good attitude to gain Respect and Both you and Companies sake
2007-02-25 17:45:24 · answer #4 · answered by aguila_leon2 1 · 0⤊ 0⤋
With a smile and understanding customer's need.Lear some good communication skills,be professional with integrity and presentable.
2007-02-19 05:20:47 · answer #5 · answered by Prakash P 2 · 0⤊ 0⤋
My hubby and that i've got been self employed for better than 40 years and we supply superb shopper help. it quite is the only thank you to proceed to exist in a small city. be conscious spreads immediately extraordinarily the undesirable.
2016-12-17 13:11:45 · answer #6 · answered by ? 4 · 0⤊ 0⤋
plz don't try serious questions on yahoo answers..I don't say all but most of them will give u some inadequate answers which will end u up in a mess...
u should ask the one with enough experience..or some economic professor depending upon the business u r in...
2007-02-18 08:45:15 · answer #7 · answered by Blue P 4 · 0⤊ 0⤋
For what job? Smile, say hi, bye, thank you, be polite, don't make your customer wait too long.
2007-02-18 08:43:27 · answer #8 · answered by tanner 7 · 0⤊ 0⤋
With a big smile, of course.
2007-02-25 12:51:21 · answer #9 · answered by D.R.M.M's Fairplay's Man 5 · 0⤊ 0⤋