I have Norton, but when I scan my whole computer it says it could not scan because some components of Norton Antivirus are missing. Also bank card details have been fradulently used.
2007-02-16 12:03:26 · 8 answers · asked by matt30 2 in Computers & Internet ➔ Security
You may have to reinstall Norton and then run a full scan, of course that means you will have to repay for your subscription.
2007-02-16 12:07:30 · answer #1 · answered by dustinh456 4 · 0⤊ 0⤋
First of all, take it from a computer tech: Norton is junk. So is McAfee. More info on anti-virus programs and how they rate:
http://tech.cybernetnews.com/2006/09/04/and-the-best-antivirus-is/
To find out if you have an infection WITHOUT installign anything new, go to:
http://www.bitdefender.com
They have a free online virus scanner/cleaner.
For a good anti-virus program, here are some choices:
1) The best is Kaspersky. They have the highest detection rate. However, it is not free.
http://www.kaspersky.com
2) Second best would be, believe-it-or-not, AOL Safety Center. It's based on Kaspersky (same engine and signature files), with a few features missing (nothing super important). It's free, but you do need a valid email address, preferably an AOL address. You can get it form AOL's website aol.com
3) Not as good as the other two, but still good and 100% free is AVG Free Edition.
http://free.grisoft.com
2007-02-16 12:12:51 · answer #2 · answered by Erick 4 · 0⤊ 0⤋
Looks like you will need to re install Norton, you don't say what Norton security programs you are using, maybe it's only Norton Antivirus, if you don't have the Firewall also, get one, the default XP one is weak.
To detect all any nasty stuff running on your system you can download and run HiJackThis, it will generate a log that you can send to an expert for analysis, forgive me if you are an IT Pro you can check it yourself.
For more info go here;
http://www.tomcoyote.org/hjt/
Oh, and all the feedback about Norton being rubbish is rubbish, it has one of the best detection rates going, and no I don't work for them.
2007-02-16 12:29:41 · answer #3 · answered by Geeks Rock 1 · 0⤊ 0⤋
Go get NOD32 it is the best antivirus catches everything viruses,trojans,spyware,ad ware, etc. Im an IT and i have been using it for a while and found it to be the best antivirus available.Download the free 30 day trial version.
2007-02-16 15:36:00 · answer #4 · answered by whitebunk 2 · 0⤊ 0⤋
Get rid of Norton antivirus it is no good anymore download aol free version of active virus shield its very good.
2007-02-16 12:10:27 · answer #5 · answered by deh3451 2 · 0⤊ 0⤋
firstly turn the norton off if u can then install ccleaner this has a scan to check 4 these sort of things ccleaner.com and its free good luck--mix
2007-02-16 12:14:44 · answer #6 · answered by mix 1 · 0⤊ 0⤋
I know a program called "Stinger" and it does the same thing as a virus scanner, but it detects worms. But sadly I think I forgot where I got it. Its a free download.
2007-02-16 12:10:30 · answer #7 · answered by ▐▀▀▼▀▀▌ ► Randy ◄ ▐▄▄▲▄▄▌ 3 · 0⤊ 0⤋
You don't have a virus. You have spyware. Install Spybot Search & Destroy to remove it. When you remove it, everything will go back to normal.
2007-02-16 12:08:30 · answer #8 · answered by CJTR 2 · 1⤊ 0⤋