Do you know how to get my xbox 360 to confirm my IP address when using a wireless network adapter?

Question

Hope someone out there can help me please.

Recently purchased a Xbox360 wireless network adapter. Plugged it in as instructed and followed the instructions. It confirmed my wireless network, however when it came to confirming the IP address it said "failed".

I have been trying to resolve this for 3 days and getting no-where fast. Checked other websites for help, including the Microsoft support site, which was of no help at all.

My wireless router is a Philips SNB6500, have looked at the settings on this and checked that I am on WEP. When i try to test the settings again on the xbox it asks for a WEP key, enter what was on the router and it still does not work. Have taken the security off the router, as instructed in other sites, and this STILL does not work.

When i first purchased the xbox plugged it in directly to the router and it worked fine, now when i try it...guess what it does not work.
Can anyone help? Please respond it non-techno terms,novice at this. Thanks

Answer 1

Hi, microsoft are a waste of time when it comes to the 360, they probably all sat there trying to get their wireless adapters to work.
I have my 360 on wireless with a belkin gaming adapter, about half the price of the microsoft one (SORRY). It wasn't easy to wire up to the xbox as they only see their own. Was easy with the 360 though. If you was running windows media centre your pc would pick the xbox up so am asuming you running standard xp. Looking at what you have said you tried some of the things i wold have suggested. The problem somewhere is in your wireless settings as it works wired to your routerso make sure that all security is disabled.

Does your network broadcast a name for example 'home' This broadasts even when encryption is disabled. Try re-setting your 360 to original factory default settings for the networking. You will need to know the MAC address for the adapter and 360. Write these down. Don't know much about the phillips router but if its like my netgear here is what you have to do.

Turn on the 360 with the adapter plugged into it. On network settings on the 360 go to set up and let the xbox do the work for you to try and connect. It may ask you for a network name if your router broadcasts one. Sorry trying to do this from memory. Make sure IP and dns settings on the 360 are set to automatic. Keep checking this on the 360 by trying to connect or test the connection. First thing it should read is the adapter. If the 360 can't read the wireless adapter then the adapter is faulty. It should say wireless in the settings. If it does good. Your 360 is now broadcasting to the router. Now you need to see if the router is picking the signal up.

Go to your pc and access the router through internet explorer, hope you know how to do this. Make sure all security is disabled. WEP isn't very good anyway and can easily be cracked by using a simple code so wouldn't bother with it. Try a better encryption when you got everything working.

Under wireless settings or attached devices look for anything new like the wireless adapter and the 360. Hopefully they will be there. Add them to your allow list by the MAC addresses. NOTE on my netgear I forgot to do this and couldn't access xbox live until I remembered 2 hours later LOL LOL. Any wireless item must be in the allow list for it to work. Make sure your router is set as a DHCP server. This way anything new will be given an automatic IP address. On the 360 make sure everything is set to automatic for IP and dns and that the gateway address is that of your router, ie 192.168.0.1 if that is what it is.

Hopefully that should work. I reserved an ip address for my adapter and 360 after I did this so even though settings are automatic the router always allocates the same ip for the 360 and adapter, like 192.168.0.19 and 192.168.0.20. This way I know if someone is trying to hack my internet.

If you need anymore help then email me on [e-mail]

If you get on xbox live look out for me on there, tag name is

Smartguy 1

Have fun

Answer 2

similar top ingredient only occurred to me, like 10 minutes in the past, tell me in case you'll discover the issue, because i particularly opt to play at the moment. whats up, examine your status (or mistakes) codes, click more desirable information and press y, it might want to allow you to recognize, shall we see if we've an identical blunders *edit* no, I were given W: 000-0021 X: 0000-F001 Y: 0C88-1CE0 Z: 0000-0000 *edit* it might want to look that's going on around the globe and xbox engineers are attempting to fix it. wish they could artwork quickly. they say you're meant to disconnect each and every thing, at the same time with routers, and wait a jiffy, then restart. you may want to in elementary words get to play some video games. then get booted off.