i have been using this service for a little while now (6+ months), and have noticed how more frequent the delivery of badly scratched, broken or just simply the wrong disc is supplied.
when you complain using their "report a problem" link, all you get is a standard automated apology that is about as insincere as a bout of gastric diarrhea.
has anyone else had this alot of trouble with tesco and/or lovefilm. could you let me know by email of your troubles and the responses you got from them. i am compiling a list which i will forward to the senior management team at Lovefilm and also pass on to Watchdog, citing the sales and supply of goods act.
many thanks.
i will not enter in to any correspondence with any emails sent to me you can provide as much or as little info as you wish.
2007-02-16 07:49:59 · 7 answers · asked by dooglepuff 3 in Entertainment & Music ➔ Movies
i think it also depends on the amount you are renting, i am using the 3 at home service.
2007-02-16 07:57:18 · update #1
whsmith use lovefilm too.
i already tried them, they were just as bad so i'm guessing it is Lovefilm that is really the bad company here. i may go back to using blockbuster at least you can use their stores aswell and get discounts.
2007-02-18 11:19:38 · update #2
that why only rent DVDS form the library
2007-02-16 07:53:16 · answer #1 · answered by david p 2 · 0⤊ 0⤋
I use WH Smith too, and I've only had 1 dud film out of about 100 so far. We'd waited and waited for Hostel to arrive too, so we got a take away and a few bottles of wine and settled down to watch it. We were 3/4's of the way thru when the scene froze. We had to skip to the next scene and it was fine again!! We were really disappointed!! Not cos the film was a dud, but because we thought the film was a bit crap. After all the hype we were expecting it to be a little more gruesome (unless it happened all in the one chapter we had to skip which would be sods law!!) :o) Give WH Smiths a go!
2007-02-16 16:05:44 · answer #2 · answered by whiplashsal 2 · 0⤊ 1⤋
I had exactly the same with blockbuster. This won't help your campaign, but I now use W H Smiths and it is great - strangely this uses lovefilm as well, perhaps they pay for a better service.
2007-02-16 15:53:30 · answer #3 · answered by spiegy2000 6 · 0⤊ 0⤋
i am currently on 3 months free trial with tesco/love film but will not be renewing as they are not sending DVDs out when they have them back it seems to take on average 3 days to send out new ones especially around Thursday and Friday. when i emailed them about this i was told that they do not work weekends, not sure how that works!!
2007-02-24 03:59:52 · answer #4 · answered by marie h 1 · 0⤊ 0⤋
netflix is great blockbuster gave me too many damaged discs or the wrong on in wrong envelopes netflix rules
2007-02-22 09:00:12 · answer #5 · answered by wildirishrose19522000 5 · 0⤊ 0⤋
Try these
http://www.dvdrentalstore.co.uk/
they are good :-)
I never had any problems with blockbuster its just these are cheaper!!! but lovefilm sucks!!!!!!!!!!!!
2007-02-22 09:39:32 · answer #6 · answered by kirsty m 3 · 0⤊ 0⤋
love film charged me for dvd,s lost in a postal strike.
2007-02-16 18:32:08 · answer #7 · answered by lambert 2 · 0⤊ 0⤋