Most of the references I've dug up point to the Yahoo toolbar or the Google toolbar. Uninstall both if you have them.
You might also look into the plug-ins folder in Tools--->Manage add-ons. In the drop down box select "'Downloaded ActiveX Controls (32 bit) and check the list for 'unverified' entries. Shockwave and Java are probably safe but could be the problem. Just disable one at a time. If you disable all of them and you still have problems it could be a malware infection. They use ActiveX and can cause massive headaches. Follow the guide bellow, it's helped me kill many an invader on many a comp. If it's still acting up, go to techsupportforums.com (It'll be in the sources box) for advice in detail. I'll add techsupportforums.com again at the bottom to make it easier to find if you need it. Good luck.
1st-Make sure to get all Windows updates DLed and installed.
1st A:Many versions of malware can, and do, hide in your system restore files. If you are sure you have a malware infection, go to Start-->Control Panel-->System and click on the System Restore tab and put a check in the 'Turn off System Restore' box. Turn it back on after you are clean.
2nd-Go to BitDefender.com for a free virus scan and cleaning. TrendMicro now charges to clean.
3rd-Download, install, and update Lavasofts's Ad-Aware (free). Do a full system scan and delete the crap it finds. Do this weekly.
4th-Download, install, and update SaferNetworking's SpyBot Search & Destroy (free). Do a full system scan and delete the crap it finds. Do this weekly
5th-download, install and update AVG Anti-spyware.(Both free and paid versions available).Do a full system scan and delete the crap it finds. Do this weekly.
If you dont have a firewall, GET ONE. ZoneAlarm has a free version.
If you dont have an anti-virus, GET ONE. Both AVG and Avast have a free version but I recommend Nod32. It's the best available and it's not very expensive (about $40 US.) Install, update and do a full system scan at least weekly.
We all hate the 'weekly' stuff but it's necessary in today's net environment. "Get it clean and keep it clean!" should be your motto.
If this doesnt fix the problem, download HiJack This from MajorGeeks.com. Go to techsupportforum.com (there are others but this a good, free site) for instructions. DO NOT use HiJack This unless you are extremely knowledgeable about Windows and it's processes. You can seriously Bork your system. Let the pro's direct you.
For a safer, more secure, easier to use not mention faster browser, try Mozilla FireFox. For an e-mail client try Mozilla Thunderbird.
2007-02-17 19:33:51
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answer #1
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answered by BoNe 3
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