hey computer problems plz help!!!?

Question

so i have this requiering problem some how spy ware keeps getting on my computer and now there is somthing called backdoor trojan i dont get it what do i do to get read of it!!!!

Answer 1

A Backdoor Trojan is a form of malware (not a virus, spyware or adware) that looks innocent and is allowed on your computer by the AV and AS programs. Once it is on it downloads other Malware like Worms, Spyware, adware etc. This Trojan opens ports in your computer that lets this malware in without detection (in the backdoor).

The best way to remove this kind of Trojan is with the best Trojan removing program available. That program is listed below with a link to download it. I recommend you do the procedure listed below for the best chance of complete removal, but it is not mandatory. That is, unless it keeps coming back, then you will have no choice to do the procedure to get rid of it.

Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/

TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR PROGRAM(S).



When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

RESET HIDDEN FILES AND FOLDERS.

The RESTORE POINTS may be infected with the Malware and cannot be used. Delete the old one(s) and make a new one.

CLEAR OLD RESTORE POINT(S). HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.

Answer 2

Install some anti spywre programs. Microsoft's own program is pretty decent - go to microsoft.com.

As for the Trojan - depending on the Trojan, it can be very difficult and technical to get rid of. There are dozens of sites that will help - search for 'Trojan removal' on Google. However, it is very technical and you're probably better of paying to get it removed by the Geek Squad!

Answer 3

the best way to get ride of it is .download ad ware software is lavasoft.it's free .a good wedsite to go to is pc world or cnet.u can read the report on the software before u download it.if you need a firewall .the best firewall out there is a router .that plugs into the phone line or like what i have the broadband line.here is a thing to remenber all software firewall can be crack.thats why a (hardware)router is better.spy sweeper is good to remve spyware.but you have to buy it.mine was $29.73...xsoft is also a good spy ware remover.but there is a price on it too.

Answer 4

http://www.pchell.com/virus/sdbot.shtml



Free Antivirus

http://free.grisoft.com/freeweb.php/doc/2/
http://www.avast.com/eng/avast_4_home.html
http://www.activevirusshield.com/antivirus/freeav/
http://www.free-av.com/
http://www.bitdefender.com/PRODUCT-14-en--BitDefender-8-Free-Edition.html
http://www.clamwin.com/

Free Antispyware

http://www.safer-networking.org/microsoft.en.html
http://www.lavasoft.de/ms/index.htm
http://www.javacoolsoftware.com/spywareguard.html
http://www.tenebril.com/consumer/spyware/spycatcher-express.php
http://www.kephyr.com/spywarescanner/index.html
http://www.superantispyware.com/
http://www.paretologic.com/xoftspy/se/newlp/xray/?uid=8fp1c