how to clean "trojan horse" virus?

Question

and also i have updated norton antivirus 2005 is it trustable?
and also my pc is performing very poor since i uploaded norton antivirus 2005 . i also have my offiscan main running in the sidebar so does that mean i'm using both the antivirus softwares simultanouesly? pls help me improve th eperformance of my pc.

Answer 1

Get a free PC safety scan
Windows Live OneCare safety scanner is a free service designed to help ensure the health of your PC.
http://onecare.live.com/site/en-us/default.htm
Check for and remove viruses
Get rid of junk on your hard disk
Improve your PC's performance

Protection Center
http://onecare.live.com/site/en-us/center/howsafe.htm
Keep hackers and unwanted software at bay and learn about some quick ways to keep your PC secure.

Tune Up Center
http://onecare.live.com/site/en-us/center/tuneup.htm
Like a car, your PC needs regular maintenance to help keep it in tip-top shape.

Other helpful information
How did I get infected?, With steps so it does not happen again!
http://www.bleepingcomputer.com/forums/topic2520.html

What is Spyware?
Understanding Spyware, Browser Hijackers, and Dialers.
http://www.bleepingcomputer.com/tutorials/tutorial41.html

Answer 2

2

Answer 3

No. Norton 2005 is NOT "trustable" at all. It is TWO YEARS out of date!! You should update to something from this year- I'd highly recommend McAfee on top of everything else. You can check out http://www.download.com/Antivirus/3150-2239_4-0.html?tag=dir for free trials and downloads. AVG is a good free one to use. To speed up your computer, you might want to try running checkdisk/disk cleanup/defrag. Fixing/maintaining computers is my specialty! If you need any help doing any of those, go ahead and email me. :) What do you mean by offiscan main? Is that some other antivirus? if so, REMOVE IT IMMEDIATELY! YOU CANNOT HAVE MORE THAN ONE ANTI VIRUS PROGRAM ON ONE COMPUTER! It will cause system lockups, crashes, and unresponsive systems. Not to mention slow ones!

Answer 4

AVG is a free and secure and reliable anti virus program. updates online everyday. better than norton and Mckafee programs. any anti virus program has to be constantly upgraded (its free and automatic if it is a genuine product registered online) at least once a week check all systems for viruses. Try AVG website

Answer 5

honey let me give u suggestion and tell u one thing u hve installed both in the same system. it is obivious dt it wll perform slowly u remove both and then install the Nav 2005 again properly then scan ur pc it will remove trojan i promise

and ya to increase the performance of ur system then defragment ur pc once a week and remove temporary files from the pc.

Answer 6

Hello,
The first thing to do to speed up pc and get rid of malwares and viruses is cleaning the registry with a program like CCLeaner http://j.mp/1sW1ZUU
Check it out.

Answer 7

I had one that couldn't be quarantined. It wouldn't let me look into my daughter's files, it always denied access even though I'm the administrator. The only thing I could find out was the names of the files and that they were in her Java files. I finally got out my old DOS book so I could brush up on the commands. I started the C:/ prompt and was able to find and delete these files. I believe I used the online Microsoft scan to find the names of the files, but I'm not sure.

Answer 8

Use CA antivirus. I am using in for a long time. But it is a paid software. Take it's web site.
http://store.digitalriver.com/servlet/ControllerServlet?Action=DisplayHomePage&SiteID=caconsum&Locale=en_US&Env=BASE

The main thing is that, DO NOT GET CHEATED BY THE TROJAN HORSES!!!

Answer 9

Try using AVG Anti Virus. Norton slows your system.

Answer 10

http://vil.nai.com/vil/stinger/ from this site download stinger. Reboot PC in safe mode and scan for Virus.