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Hi,

Can anyone help me in :


-Defining Quality.

-Defining Quality Assurance

-Define Total Quality Management


Thank you

2007-02-15 14:12:10 · 7 answers · asked by Nawari 1 in Politics & Government Other - Politics & Government

7 answers

See Deming.

2007-02-15 14:35:45 · answer #1 · answered by Anonymous · 0 0

The best information I ever read on quality was Robert M Pirsig's "Lila".

A great book but a realy hard read just like his earlir book "Zen and the Art of Motorcycle Maintenance".

Quality is not an easy thing to define in the abstract.

Also for business purposes you should look up Six Sigma any book on Six Sigma methods would defing all of those terms

2007-02-15 14:23:54 · answer #2 · answered by Ernie 4 · 0 0

I can't help you very much, but there is an interesting book on the question called "Zen And The Art of Motorcycle Maintenance" if you have a couple of weeks before you need your answer.

2007-02-15 14:32:45 · answer #3 · answered by oimwoomwio 7 · 0 0

that is a huge question.

my suggestion would be to read 'zen and the art of motorcycle maintanance.'

2007-02-15 15:15:14 · answer #4 · answered by nostradamus02012 7 · 0 0

Toyota.

2007-02-15 14:19:41 · answer #5 · answered by Lost. at. Sea. 7 · 0 0

Roody! Roody ..Roody.

Can't you hear the crowd yelling Roody.

2007-02-15 14:38:34 · answer #6 · answered by Sgt 524 5 · 0 0

dictionary

2007-02-15 14:22:43 · answer #7 · answered by Jessica R 5 · 0 0

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