I'm trying to leave AOL nd they are really messing me around (and have been for AGES) with giving me my MAC. Are there any legal things I can shout at them to make them give me it then and there?
2007-02-15 10:58:08 · 7 answers · asked by the_phoenix_of_immortality 1 in Computers & Internet ➔ Other - Computers
As of valentines day this year (yesterday!) in the UK they do, as long as you're a private individual not a company!
The new rules require companies to provide customers with "migration authorisation codes" (Mac) within five days and free of charge.
So it's good news!
2007-02-15 11:02:48 · answer #1 · answered by hammodt 2 · 1⤊ 0⤋
To be honest with you NO they don't . You can always connect to another ISP whenever you like . They suggest the MAC code because they'll say you're never without a connection . If you ask me cancel you're direct debit for AOL and make a note of the FIRST day you cancelled with them ! . Some ISP's sometimes give you a discount if you actually migrate but seems you're having problems . If you can possibly go a couple/few days without a connection then it should be no problem !... What ISP was you thinking of going with ??
2007-02-15 11:09:27 · answer #2 · answered by MynameisShirl 5 · 0⤊ 0⤋
You can e-mail them and tell them to leave you alone. If they don't, then you can hire a lawyer and sue AOL, which my brother wants to do.
2007-02-15 11:03:50 · answer #3 · answered by xFrozen 4 · 1⤊ 0⤋
yes they are compelled to supply you with a mac code. ofcom is the regulator of the industry
2007-02-15 11:05:26 · answer #4 · answered by Anonymous · 0⤊ 0⤋
I had this with Tiscali. In the end I asked plus.net (The new supplier I was going with) to sort it for me as I wanted to be with them. They did it with one call for me. Maybe ask your new supplier to do this for you.
2007-02-15 12:04:16 · answer #5 · answered by hairyegg25 3 · 0⤊ 0⤋
yes they do, they are governed by OFCOM.....tell them you will report them if they don't give you the migration code.
2007-02-15 11:43:39 · answer #6 · answered by masiedotes 1 · 0⤊ 0⤋
ISPs do have them, you're doomed!
2007-02-15 11:01:45 · answer #7 · answered by Anonymous · 1⤊ 2⤋