I used a non hp ink cartridge and now the printer won't work. Do you have to use HP products?
2007-02-15 08:12:43 · 5 answers · asked by communityinflorida 3 in Computers & Internet ➔ Hardware ➔ Printers
I was advised by HP to NEVER use non HP products. I have been taken care of by HP on this issue and am very satisfied with the results. Office Max should pull the non HP ink products off the shelve.
2007-02-15 09:46:51 · update #1
Some of the cheap ink catridge will hurt your printer in a longer run. Be aware of that. Try to clean the head after you switch the ink catridge.
2007-02-15 08:21:03 · answer #1 · answered by paobay 4 · 1⤊ 0⤋
No, you don't have to use a HP printer cartridge with a HP printer. You do, however, need to ensure that the cartridge you are trying to use is compatible with the HP printer. Does the box indicate that it works for your particular HP printer?
2007-02-15 16:18:46 · answer #2 · answered by chriscycle 2 · 0⤊ 1⤋
When buying ink cartridges, always check the compatibility, (it will have the company and model) to see if it says the HP whatever model you have is on the box.
2007-02-15 17:27:40 · answer #3 · answered by Johnny D 2 · 0⤊ 1⤋
Yes, if the cartridge you used is compatible, you should have no problems, or, in other words, that is not what caused your problem. Step back and figure out what else could have caused your problem.
2007-02-15 16:21:15 · answer #4 · answered by D Rich 1 · 0⤊ 1⤋
You might have to. Try using those refill syringes instead.
2007-02-15 16:20:51 · answer #5 · answered by Anonymous · 0⤊ 1⤋