a question about roofing warrenties?

Question

i bought my house 5 years ago knowing it had a new roof put on 2 years before I was fortunate enough that the guy who owned the house before be left 10 years worth of paper work that was done to the house and when the roof was done it had a 10 yr warrenty on workmanship? where they repaired a leak above my kitchen and 20 years on the roofing materials. well 3 years ago the roof started leaking in the same spot again so this was 4 years after the original job was done to stop the leak. So with warrenty in hand i called the roofing company and at that time the lady told me she didnt know if it was covered becasue we were new owners and she would call me back with a responce never heard back from her now its been 3 years and 20 phone calls later and ive gone nowhere wit this place what do i do about them??? since im a new owner can i sue to have it fixed since i bought the house assuming it had a good roof or do i pay someone to come and fix it and chalk it up as a loss???

Answer 1

I'm bettting that you are out of luck on this one. A contractors written warranty usually "passes thru" the manufacturer's warranty on materials and outlines a seperate warranty on "workmanship". It is unusual for a roofer to offer a 10 year warranty on workmanship. Most "workmanship" warranties are for a term of one year from the job completion date. The answer to your question probably rests in the fine print of the warranty.

The roofers written warranty on workmanship will almost always indicate whether the warranty is transferable or not. They are not usually transferable. If they are, there may be registration requirements for the new owner. It is not unusual for these requirements to be overlooked and the warranty voided.

If you read through your warranty and think you are covered, a letter from your family attorney should get the roofing contractor's attention. The last thing they want is to have to spend the time and money necessary to deal with a lawsuit. Chances are, they will fix your problem without a lot of hassle.

Good luck with your roofing problem.

Answer 2

The 20 year material is good and that is prorated. the work warranty should have been transferable.If the roof is newer it most likely be better off having it fixed by a good roof contractor be cause it most likely is a opening in the flashing. As for the roof co. that did the work the first time around, it would be in his best interest to at the very least take a look at the problem its just good business sense.

Answer 3

Sounds like a shady contractor. Though a reputable contractor will take pride in his work and will be quick to stand behind his work even after the workmanship warranty period has lapsed, a 10 year warranty is way out of line with the industry standards witch are typically 2-5 years. suing would be as big a waste of time as waiting for this guy to fix his mess. Instead file a complaint with everybody from the BBB to the city and county building commissions and tell everybody you know about the shoddy service and lame excuses you got from this contractor.In the long run this will cost this guy more than it will cost you to hire a good roofer to fix the problem.

Answer 4

The warranty was for the other owner. IF he stated in the sale, there was a 20 year warranty or that his warranty was transferrable then you have a warranty. If the roofing company doesn't want to honor the warranty and you have paper that says they will, you have a case. If the paper is from the other vendor, you can sue him because he offered the warranty, not neccessarily the roofing company.

Answer 5

they seem to not care what you have. only a lawyer can answer your question and that takes bookoo money. they cant answer over the internet w/o looking at all the paper work. you might be better off getting another roofer(money wise). besides patch jobs are not as expensive as you think if you shop around. dont go with newer companies if youre not familiar with what youre doing. they can not only rip you a new money hole but not do a decent job either. then itll be even more costly. and make sure they too have a warranty.
but it does seem to be right that they should honor their warranty. its not like the original owners can take their roof with them. maybe you should bluff your way into the office itself . go in person and refuse to leave till you speak to the head boss. its harder to refuse someone in person than to refuse over the phone.