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hello i have a YH-820MC Samsung Mp3 player.When i turn the mp3 player on it says "connect to pc and repair firmware with recovery utility"..i run the recovery utility and click repair device ..the recovery utility doesn't repair the device..it says that it completed sucessfully..but yet like i turn the player on again and it still says
"connect to pc and repair firmware with recovery utility"
someone please help me
i love listening to my music
i'd appreciate it if you helped me
thank you in advance

2007-02-15 03:27:38 · 3 answers · asked by Anonymous in Consumer Electronics Music & Music Players

3 answers

The firmware is the software that resides on the player. The drivers are a separate entity and are what Windows uses to recognize your player.

If you reloaded the firmware but not the drivers, you may have a driver problem. Uninstall the software using the Add/Remove Programs window. Don't do this manually or using another "remove" tool as exists in some players. That will likely not get rid of everything. Then, take your CD or download the drivers and install them.

It is important to note that the instructions explicitly state not to plug the device in until prompted, or until the install process is finished.

The 820 also shipped with a program called "Recovery Utility" that resets the drivers and the firmware. It takes about 20 minutes to run, but it works.

That brings up another important note. Many of us use USB drives or other devices and don't bother with the "safely remove hardware" function (accessible in your system tray) without any ill effects. However, the Samsung hard drive players REQUIRE you to safely remove the device using Windows before unplugging it. If you don't do this, your player will crash.

2007-02-21 18:39:22 · answer #1 · answered by flying_phoenix 2 · 0 0

If you don't already have the latest firmware upgrade I'd get that from the samsung site and try that first. If there is still has a problem after that I'd email samsung and see what they say.

good luck.

2007-02-15 05:34:19 · answer #2 · answered by gkk_72 7 · 0 1

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2016-11-03 12:51:05 · answer #3 · answered by wolter 4 · 0 0

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