what are the difference between out bond and inbound in call center..I'm from the Philippines?

Answer 1

In bound means that your phone rings and the cutomer calls you. Out bound means that you have to make calls out to peoples homes. In bound is usually better.

Answer 2

Inbound call centers are like product support where the customers call the center (customer service) while outbound call centers cold call people and offr new services or plans (sales)

Answer 3

In Out-Bound Call Centers, Agents or Representatives need to make calls. For Example: An agent needs to call for collection of payment or sale some product.

In In-Bound Call Centers, Calls lands on the Agents' or Representatives' phone. For Example: Customer needs some technical support for his computer or for his software.

Answer 4

Inbound call centres answer calls from customers. Outbound centres make calls to prospective customers - usually selling.

Answer 5

Inbound calls are people calling you to buy something or get information. Outbound is where you are calling people trying to sell something or give them information.

Answer 6

out bound means u make the call or someone in the same bldg makes the call. inbound call means someone is calling u

Answer 7

Incoming or outgoing phone calls.

Answer 8

outbound is when you call some one tryin to get them to buy or such
inbound is when someone call you for information

Answer 9

Piso to Filipinos is the know-how in Tagalog used for the Spanish be conscious "peso". "piso" in Spanish ability "floor". no want for confusion,,,,, even as in Rome do as Romans do. even as in the Philippiines, adapt to their ideas. can we only get get get get alongside, now