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I subscribed to Broadband a year ago having started off on PAYG. I am still with the same ISP. However, I have problems now whenever I try to access my email or logon to the Internet. All I get, when trying to enter Outlook Express is 'Broadband is now connected'. Then I have to enter my password ... then a box says 'dialling' ... then I get ERROR! Apparently there's no dialling tone!!! My ISP 'fixes' the problem ... then it returns the following day! What's all this 'dialling'? Is this REALLY broadband? I know I am connected via a modem, but isn't everybody? I have to restart my computer in order to get online lately. WHAT'S WRONG???

2007-02-14 11:16:46 · 3 answers · asked by Mozey 3 in Computers & Internet Internet

3 answers

Your problem appears to be that your computer thinks it's still connected to your old dial-up(pay as you go) modem.
To resolve this. Click on Start then Control panel and then double click on Internet Options. In the window that opens click on the Connections tab and click on the radio button next to "never dial a connection" to put a dot in it. Click on apply and then o.k. and you shouldn't have any more problems.

2007-02-14 11:40:42 · answer #1 · answered by welshlion 3 · 0 0

Yes, you need to get into your options and turn off the option to dial a connection upon start up. I do not remember the exact procedure (which menu the option is under) but that is what needs to happen.

2007-02-14 19:26:05 · answer #2 · answered by Anonymous · 0 0

PAYG? what country is that company situated in?? lol

2007-02-14 19:22:53 · answer #3 · answered by Anonymous · 0 0

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