Black screen with message shown above. Asks to insert original CD ....I don't have. Could virus have done this? Someone help this old guy!!
2007-02-14 09:40:44 · 6 answers · asked by Bob King 1 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
From one old guy to another If I'm not mistaken that PC didn't come with a CD. It is on your hard drive so now let's fix it. When you first turn it on tap f10 on your keyboard this should take you to the recovery console with your up and down arrow keys select repair then follow instructions that should get you up and running.
You can do a on-line virus scan at these links after you get it going. hope this helps
here is the procedure http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&jumpid=reg_R1002_USEN&dlc=en&docname=bph07145#bph07145_cp
2007-02-14 10:00:23 · answer #1 · answered by johnnyjumpup2 2 · 1⤊ 0⤋
What you need to do is call up Compaq/hp to order a set of Cd's restore CD it well cost $10:63 comes on 3 Cd's. they would need the S/N number and the model number of your computer. tell them what version of windows xp you have and if you have sp1 or sp2 install when the computer was new on those cd's it well have your windows xp plus all drivers and software that came with that computer system I had that happen to me to I got a virus.
2007-02-14 09:52:56 · answer #2 · answered by Anonymous · 0⤊ 0⤋
hello, i would be willing to bet it is your hard drive has failed .it could be possible to reformat the drive but you would need ur o.s . cd. with out your disc i wouold say youre in a bind. and i guess anything is possible could've been a virus but could been # of other things also. such as old ager, over heating, power surges or famous also.. first thing you need to do is try find a windows disc. try reformat the hard drive and see if this works for ya if not time replace the h drive or could be even more serious. sorry most this is bad news.. hope it helps..
2007-02-14 10:01:54 · answer #3 · answered by c.c. 3 · 0⤊ 1⤋
if you can uninstall windows xp, run your virus program, clean your disc, and reinstall you xp. If that doesn't help, uninstall it, and take it to be checked.
Sometimes xp is not original and this can happen. Oh i see you don't have the disc, try to run your virus programs, to clean your disc, if not it could be a corrupted copy of xp, you will need to have it checked.
Can you remember what you were doing before this happened?
if you can go to the top of the pc check the history, perhaps you can find where it went wrong.
you can also try restore system, and it will restore it to a previous date, before the problem started.
I hope that this of some help.
2007-02-14 09:56:35 · answer #4 · answered by Anonymous · 0⤊ 1⤋
you're lacking a serious component of your os. Pop on your fix disk and choose installation homestead windows. on the subsequent demonstrate, choose fix installation of an entire installation. this can replace the lacking record. in case you recognize the thanks to apply the fix console. you'll be able to change your record, yet the different technique is the most pleasant.
2016-11-28 02:52:20 · answer #5 · answered by ? 3 · 0⤊ 0⤋
Sounds like your hard drive is fried. Time to replace it. Hope you had your data backed up.
2007-02-14 09:49:17 · answer #6 · answered by Paul 2 · 0⤊ 1⤋