My antivirus picked up a virus, but i cannot do anything with it i click delete and it doesnt let me, move to chest doesnt let me, move/rename doesnt let me. Is there a way to get rid of it before my computer gets infected?
please help
2007-02-14 08:55:19 · 9 answers · asked by Anonymous in Computers & Internet ➔ Security
Bitdefender online scan http://www.bitdefender.com/scan8/ie.html
Guaranteed to sort it
2007-02-14 09:39:41 · answer #1 · answered by Clarky 4 · 0⤊ 0⤋
The infected file must be open at the time you try to delete, quarantine, or modify it. You must close the file first. Control+Alt+Del and see if you can find the file in running processes. You can kill that process and then try to quarantine the file. If you still can't get rid of it try this: While your pc is booting up (at the end of your bios screen) press the F8 key to access the advnaced boot menu for Windows. Key up or down to select Safe Mode. Try booting to safe mode and run your virus software again. Safe mode only loads basic needed programs at startup. The virus may not load, thus it will not be opened.
2007-02-14 17:04:11 · answer #2 · answered by Anonymous · 1⤊ 1⤋
Run it again, but this time tick on the option to delete the virus when the computer finds it. I think you may have missed out that bit when doing the first scan.
2007-02-14 17:12:20 · answer #3 · answered by Anonymous · 0⤊ 1⤋
did your antivirus prog. give the name of the virus. I guess it may have. If so look up the virus on the net. Plenty of fixes there. eg
http://www.symantec.com/enterprise/security_response/removaltools.jsp
Really more info is needed, otherwise, everybody is just guessing. What Virus checker are you using.
2007-02-14 18:50:48 · answer #4 · answered by hairyegg25 3 · 0⤊ 0⤋
buy a new anty virus? but in truth as soon as i see a new virus i do a total relode of my computer because its the heart of a network. so to completly protect reinstal windows or wait it out and try to dellet it or just end the prosees in the background.
2007-02-14 16:59:11 · answer #5 · answered by Apocalipce Industries 4 · 0⤊ 0⤋
For any help and information with any virus issues, contact Bernard Matthews, Norfolk.
2007-02-14 17:26:37 · answer #6 · answered by Anonymous · 0⤊ 0⤋
Go to the Semantic website (Norton) or McAffee and download one of their free onetime virus removal tools.
2007-02-14 16:59:23 · answer #7 · answered by Your Nuts! 3 · 0⤊ 0⤋
You can run a free online scan from CA. It will remove the infection for free as well.
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
2007-02-14 16:58:35 · answer #8 · answered by rlh242424 6 · 1⤊ 1⤋
Beechams powder is good?
2007-02-14 17:03:32 · answer #9 · answered by Neill 3 · 0⤊ 2⤋