Here's the deal. I moved my computer and printer into another room of my house, and now my printer will not print instantly.
It's a HP Photosmart 3200 series. The setting is on Ready; it's on Print directly to printer, but when I try to print, it saves the print job. And the Windows Hardware Wizard keeps popping up saying the hardware is unknown. So I went through the Add Hardware Wizard three times and it keeps saying the driver is unknown.
An HP tech has tried to help me, but failed. It's driving me nuts. LOL. What could be the problem?
2007-02-14 08:04:11 · 4 answers · asked by Mad About Purple 5 in Computers & Internet ➔ Hardware ➔ Printers
Got start click on control panel, click on printers/hardware find your printer right click it and delete it. Restart your computer and then connect your printer via a USB cable. The computer will recognize the printer as new and will automatically download the necessary drivers for it and voila you will be set and ready to print again.
2007-02-14 08:10:49 · answer #1 · answered by Akbar B 6 · 0⤊ 0⤋
Delete the printer from the hardware manager. Uninstall all the printer software in the Add/Remove control panel. Shut down your PC, disconnect your printer and redo the installation from the beginning. You may want to get the newest driver for your printer here http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=photosmart+3200&submit.x=8&submit.y=4
2007-02-14 08:16:29 · answer #2 · answered by Ted B 6 · 0⤊ 0⤋
make sure that "print to file" is NOT checked off when you choose your printer. Use File, print from the menu and NOT the print icon to print. Once you uncheck the box next to "print to file" the computer should remember the setting.
2007-02-14 08:13:34 · answer #3 · answered by Hahn 2 · 0⤊ 0⤋
Completely remove the printer from your printer list and reboot.
Then try to reinstall it with the original driver disk.
2007-02-14 08:07:45 · answer #4 · answered by Jack Tax 3 · 0⤊ 0⤋