virus problem?

Question

i was looking at some things online and got some type of virus while downloading a video(not what you think). Now i have AVG antivirus an dit says it deleted the virus....BUT i keep on getting popup windows on my computer advertising fake anti-virus programs sking me to download them. Now of course i haven't because im not an idiot but i don't know how to stop the pop-ups. oh, and i also have run scans with my Spybot Search and Destroy and it also says they have been deleted but its getting crazy. I go 2 school, come home and there are like 75-100 pop-up windows on my desktop. I just don't know what to do. So please any help would be greatly appreciated. =)

Answer 1

Try this program ,its free.

http://superantispyware.com/
SUPERAntiSpyware is the most thorough scanner on the market. Our Multi-Dimensional Scanning and Process Interrogation Technology will detect spyware that other products miss! SUPERAntiSpyware will remove ALL the Spyware, NOT just the easy ones!
Easily remove over 100,000 pests such as SmitFraud, Vundo, WinFixer, SpyAxe, SpyFalcon, WinAntiVirus, AntiVermins and thousands more!

Free pop up blocker
http://toolbar.yahoo.com
http://toolbar.google.com

Answer 2

Sure, I know it was a nice video. lol Well anyway try the 15 day free trial of Norton anti-virus. All these people brag about how they have free software and do not pay for the antivirus stuff. Well I found out like everyone else this. The free stuff does not prevent you getting the virus, it kicks it out AFTER you get it. Norton stays passive in the background and PREVENTS it from coming on board. Like you have all the alarms in your house to catch the burglar coming in, I have my Norton guarding the front gate so he will not make it to the house got it.

Go to PC HELP & TOOLS and use the restore function FIRST before downloading Norton's. I tried to download a Free Ad-aware anti virus and it had malware on it. The computer acted funny and Norton did nothing. But instead of running a scan I did a quick restore after I delected that antivirus program. And I am back to Normal. Last 6 months, not one restore have I done. Not like before. Anyway, have fun.
Remember do a Restore first.

FULL TRIAL ANTI-VIRUS
http://shop.symantecstore.com/store/symnahho/en_US/ContentTheme/ThemeID.106300/pbPage.Trialware_en_US

Answer 3

this same thing happened to me just a few weeks ago. what you should do is download these following programs off the internet.

1.AVG antivirus (you have that already)
2.spybot
3.adaware SE (may have to download google pack with it but the google pack includes a lot of stuff that could be useful to you)

Answer 4

You probably downloaded either a data miner with it, or cookies. I would do the following: 1 download an anti-spyware tool - Yahoo tool bars offers one that you can run, or you can go to http://www.lavasoft.com/ and get their free Ad-Aware program.

I would also consider deleting your cookies and your cashe files. Depends on what browser you are using, but there should be a tools bar that helps with that.

Answer 5

This should get rid of the adware and the Trojan that installed it.

Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/

Download AdAware SE and update. Do the setup. Do not run:

http://www.filehippo.com/download_ad-aware/

AdAware SE Setup:

1. Select "use custom scanning options" then select "customize". Make sure the following options are enabled: "scan within archives," "scan active processes," "scan registry," "deep scan registry," "scan my IE favorites for banned URLs," "scan my Hosts file."

2. Select the "tweak" option. Under "scanning engine," make sure "unload recognized processes and modules during scan" is enabled. Enable "scan registry for all users instead of current users."

3. Under "cleaning engine" turn on "always try to unload modulesâ€Â¦," "during removal unload explorer and IE if necessary," "let windows remove files in use at next restart," and "delete quarantined items after restoring."

4. Use the "select drives and folders to scan" option to ensure that your entire hard drive is scanned (if you have more than one hard drive, scan all of them (of course, do not include floppy and CD/DVD).


TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR PROGRAM(S). Run both programs consecutivly.



When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

RESET HIDDEN FILES AND FOLDERS.

The RESTORE POINTS may be infected with the Malware and cannot be used. Delete the old one(s) and make a new one.

CLEAR OLD RESTORE POINT(S). HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.

Answer 6

Learn how to use HIJACKTHIS. Just use google and download it. With this software, you will be able to detect which registry is being infected and remove it. You will no longer see any pop up if you do it correctly.

What do you do is that you copy and paste the log file and put it in this website: http://www.hijackthis.de/
The website then will advise you what to remove and just follow the direction.

Good luck!

Answer 7

Get the free version of Mcaffee and also the free version of Adaware SE. Run those and see if they get rid of all traces of this adware.

Answer 8

You can use this link if you can identify the malware.

http://www.bleepingcomputer.com/forums/forum55.html

If not try the procedures in this link.

http://www.bleepingcomputer.com/forums/topic34773.html

Answer 9

SPYWARE FREE TOOLS ON SITE