2007-02-13 11:30:37 · 7 answers · asked by léidibug 2 in Society & Culture ➔ Other - Society & Culture
Please, thank-you and come again.
Then the store personnel has to ensure that my needs are the most important thing to them at the time.
It is very hard to find and Albertans, specifically Calgarians are pathetic at it.
2007-02-13 11:37:23 · answer #1 · answered by Brutal honesty is best 5 · 0⤊ 0⤋
Great customer service is being treated fairly by a person who can look past all the mannerless bastards they had to deal with on that day to see what I need.
If any of you mean, nasty, irrational, over-demanding customers had to work in a job where you waited on someone just like you, you would change your tune in a hurry.
2007-02-13 19:37:49 · answer #2 · answered by Bastet's kitten 6 · 0⤊ 0⤋
To deliver good customer service you must:
…understand and deal efficiently with the customer’s issues
…be polite, patient, friendly and professional
…see things from the customer’s perspective
…ensure that the customer is satisfied
…and be willing to go that extra mile
2007-02-13 19:57:59 · answer #3 · answered by Anonymous · 0⤊ 0⤋
It's when the people of a company solve a problem by thinking like a customer.
2007-02-13 19:34:01 · answer #4 · answered by Anonymous · 1⤊ 0⤋
When the customer's needs are met in a kind and courteous manner.
2007-02-13 19:42:29 · answer #5 · answered by shendley04 3 · 0⤊ 0⤋
when you think about how you would want to be treated, and hope to God that you hung up the phone before you said "What an idiot!"
2007-02-13 19:37:00 · answer #6 · answered by CJcaffeine 1 · 0⤊ 0⤋
Someone who is friendly and knows what the hell they're talking about.
2007-02-13 19:34:02 · answer #7 · answered by Anonymous · 0⤊ 0⤋