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2007-02-13 06:03:25 · 5 answers · asked by Lee Ann 2 in Computers & Internet Security

I can't just go and remove it the normal way - it gives me all kinds of errors - and someone has told us we need a "key"...

2007-02-13 06:11:40 · update #1

5 answers

In the instructions below, perform the using the name Norton, and then repeat them using the name Symantec. This will remove all traces of Norton/Symantec from your PC. It's a little bit of effort but it works. Wherever I mention "Pesky" below substitute in the name Norton and then Symantec.


DELETING PROBLEM FILES OR SOFTWARE FROM YOUR PC

Let’s assume the problem File/Software/Virus, etc. is named “Pesky” and you want to remove it from your PC.

Where ever you see the name “pesky” below, you will need to insert the actual name of the file/software/virus, etc. that you are trying to remove.

Click on Start > Settings > Control Panel > Add/Remove Programs and remove any “PESKY” programs residing there.

Now click on Start > Search > For Files or Folders > All Files and Folders
type in “PESKY” in the top box and let the computer do a complete search of your hard drive.
When it is done, click on Edit at the top of the window and click on Select All
Then click on File and click on Delete. It will ask you if you want to remove them. Click on Yes.

If you want to REALLY finish the job:

NOTE: DON'T DO ANYTHING ELSE IN THE REGISTRY OTHER THAN WHAT I MENTION HERE. If you are not familiar with editing the registry and you do other things you may give yourself some big headaches.

Click on Start > Run >
type in regedit
click once on the very top directory in the left hand pane to hilite it.
Hold down Ctrl + F; this will open a search window
type in “PESKY” and then click on Find Next
when it finds an “PESKY” entry, right click on it and select Delete and yes. (Do this if it is a folder in the left hand pane or if it is an entry in the right hand pane)
Hold down Ctrl + F again and repeat the process until you have cleaned your registry of all “PESKY” items.
This may be a very tedious process so hang in there.

When you think you have it all out. Go back up to the top directory in the left pane, hilite it, and search for “PESKY” once again just to make sure you didn't miss any.

Once you are completely done. Reboot your PC. This will reset the registry without all the “PESKY” entries and you should be rid of your problem.

2007-02-13 06:19:59 · answer #1 · answered by Dick 7 · 0 0

2

2016-08-29 08:58:32 · answer #2 · answered by ? 3 · 0 0

In Windows, the Control Panel has an Add/Remove Programs icon. Use that.

2007-02-13 06:07:31 · answer #3 · answered by Thomas K 6 · 0 0

Try to get a 3rd party software instead.. something like tune up or something.. they hav specialized techniques...

2007-02-13 06:15:54 · answer #4 · answered by Pseudo 2 · 0 0

try logging into safe mode and then try it from there.

2007-02-13 06:07:09 · answer #5 · answered by Air 4 · 0 0

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