my verizon wireless phone will not turn on. all it does is come to a screen with the verizon logo and stays there. i bought a new battery and that is not the problem. what else could it be? the charger?
2007-02-13 05:34:57 · 2 answers · asked by Ron Burgundy 2 in Consumer Electronics ➔ Cell Phones & Plans
It sounds like your phone has a software defect. Try removing the battery while the phone is turned on with the VZW logo, then put it back in and try to power the device. Also try to turn it on while it is plugged into the charger. It is extremely rare for chargers to go back. I'm assuming you have tried different wall outlets and made sure the connections are secure. If all that fails, the phone will need replacing. It will be covered for free within a 1 year warranty as long as there is no physical or moisture damage. If it is past one year without damage, VZW can send you a refurbished phone for $50.
2007-02-13 14:02:15 · answer #1 · answered by Jason 5 · 1⤊ 0⤋
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2016-10-02 02:06:47 · answer #2 · answered by Anonymous · 0⤊ 0⤋