but when he had to cut my carpet in the living room to connect the hardwood and carpet. (as they ran into each other) the installer damaged quite abit of my carpet (10 inches) it can not be stretched or anything. and my house is brand new we built it in 2002 ... i have called to complain ect. i have written letter to head office .. i got a response from the insurance company which they had the store say to take care of it. so now the store called me tonight and is offering me 200 dollars on a 1069 carpert replacement??? they told me the offer is untill friday or no deal and the case is closed... im sorry but they ruin my whole carpet and it needs to be replacedd, i dont want 200 dollars i want it replaced, but they refuse as its 4 1/2 years old... BOGUS they damaged it.. dont forget this is in canada... diff laws here.. as i stand right now im about to cut up the home depot card and call my house insurace, im sure they will go after them snake..
2007-02-12 11:30:34 · 2 answers · asked by flowerlegz 3 in Politics & Government ➔ Law & Ethics
Well make sure you have pics of it. I am not know how they do things there in Canada. I would have called the main office in the USA and tell them what the Canadian branch is doing. The American side might tell them to replace the whole carpet since according to us, they damaged it. Just like my brother had an accident and they had to paint the whole fender not just a small area. Well I know one thing. You know the insurance company from Home Depot will definitely try to screw you just like the American will, so we both got something in common. lol But that is one of those things where you might have to go to a lawyer. Here in the states the first consultation is free, cuz if you have a case then they work on contingency and again I do not know how they do it there. Well Good Luck, on the carpet. For future reference, if you ever have any work done, make sure they are bonded and take a pic of the work before preferable with one of the workers in the pic to ensure validity. In my stupider days, I just happened to take a pic of a contractor doing work on this rental house I was in. I had put some lovely bushes there. I had gotten a pic, but it was mainly of my nephew and they were in the background. I came back two weeks later from vacation and the bushes were gone. They said the bushes were never there. We argued and I had no proof till the pics came out. I took it to the sorry sack of s hit and showed him about the bushes and told him I was suing him like big time. Well, I got some new bushes and I got a 20 foot walk way. I told him the time to grow the bushes plus the "imaginary fertilizer" and top soil I had spent. I told him If i sued it would be a lot more than that so he did it. But last time I use him and definitely will not recommend that sorry sack. But home depot uses sub contractors so I did not have Home depot responsible. Maybe I should have but I got what I wanted and the guy I rented from did not mind the free walkway. I told him I did it and got a discount on the rent too. A win win situation.
2007-02-12 11:48:26 · answer #1 · answered by Big C 6 · 0⤊ 0⤋
Home Depot Canada Flooring
2016-12-18 07:02:46 · answer #2 · answered by ? 4 · 0⤊ 0⤋