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Last weekend I bought a digital camcorder from Comet for £400 plus 3 years insurance for £100. The manager gave us a discount on the insurance of £20, but for some reason had to take the discount off the camera rather than insurance. So on the receipt it showed a total of £480 (£380 for the camera and £100 for the insurance).

I was unhappy with the camera so two days ago I brought it in to exchange it for another camera worth £430. I also decided that I didn't want the insurance.

They made me pay back the £20 discount that I received on the insurance by adding it onto the price of the new camera.

I thought that I should get £50 back (£450 for the new camera - with the £20 added on - less £400 for the old camera -because I paid back the discount)

But I only got £30 back.

I'm usually really good with numbers but for some reason I keep getting confused because the sales person said I only get £30 back and he wouldn't explain it to me.

Have I been conned by Comet!??

2007-02-12 06:49:43 · 2 answers · asked by Cheryl M 2 in Business & Finance Other - Business & Finance

2 answers

This is a simple math problem. Ignore what the insurance cost. You paid £480 for the first camera. Then you went back and traded it for a camera that cost £450. The difference is £30 which was refunded to you. The fact that part of the original camera cost was for insurance is extra and confusing information that doesn't apply to the basic transaction.

No con job here. Enjoy the new camera.

2007-02-14 07:37:02 · answer #1 · answered by newsgirlinos2 5 · 0 0

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2016-09-05 08:19:25 · answer #2 · answered by Anonymous · 0 0

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