what are some good tips books or programs that can improve my management skills.I dont want to be a doormat?

Question

Also I dont want to be a dictator.

Answer 1

I've read management for dummies but I think that when it becomes to being a manager you have to stand for what you believe in and follow rules. There is a common ground for things so that you are not both but if you don't put your foot down they will walk all over you... I do believe thought that mostly to being a manager is that you have to use common sense.

If you have an employee handbook, get it up date and then have the employees sign a form... That is what I did so that the new and the old people knew how I stood on things... Also never become friends with your employees nor date them... this gets very hairy when you are in a small town but you have to do it.

Good luck

Answer 2

I really liked the 7 Habits of Highly Successful People seminars. There aren't really any programs that will make you less of a doormat or a dictator, though. That's pretty much up to you. I can save you thousands of training dollars if you'll keep this very simple principle in mind that I learned about 100 years ago in an early management course.

The Quality Triangle. Basically, picture an equilateral triangle with financial performance at one point, customer satisfaction at one point, and employee satisfaction at the last point. Each of your actions as a manager should keep those three areas balanced. If you weigh in too heavily on financial performance, employee and customer satisfaction may suffer. If you weigh in too heavily on employee satisfaction then financial performance and customer satisfaction may suffer and so on.

Hope this helps.

Answer 3

This web link I found might be helpful. Hope it is :
http://www.laynetworks.com/management-tutorials.html