just got my 6 week old Acer back from them after they replaced the hard drive. It was locking up constantly, sometimes only a minute after a boot up. Now, only 3 or 4 hours on the fresh hard drive, it locked up again. What am I doing wrong? Can it not be used on my lap (or other non-level surface) as the nickname suggests?
2007-02-10 19:01:31 · 4 answers · asked by Norm C 1 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
They don't need to be level...Something is probably broken.
2007-02-10 19:06:11 · answer #1 · answered by feanor 7 · 0⤊ 0⤋
A hard drive in a laptop is usually protected against such shocks, since as the name implies, a lap moves around a bit. Manufacturers expect that.
Is it the hard drive that's locking up here, or is something else the matter? Compartment pressure could do it: are you moving your laptop around by pinching the HDD compartment unnecessarily? (Vertical pressure is the #1 killer of laptop Hard Disks.) Is the HDD securely installed with locking brackets in place?
2007-02-11 03:07:11 · answer #2 · answered by Intentionality 4 · 0⤊ 0⤋
Of course it can.
There is some other issue with that unit.
Insist they replace the entire PC with a new one.
regards,
Philip T
2007-02-11 03:07:58 · answer #3 · answered by Philip T 7 · 0⤊ 0⤋
They do not need to remain level.
2007-02-11 03:09:33 · answer #4 · answered by Anonymous · 0⤊ 0⤋