i thought that it covers everything, now it says urgent, 2 items affecting your computer, high risk, do i need to purchase another virus protection. i cant even play on pogo
2007-02-10 11:04:16 · 11 answers · asked by baer3316 1 in Computers & Internet ➔ Security
Here are the steps that you should take.
- Try to use the Emergency thing that comes on the Norton 2006 disk. Oh, you didn't buy the disk? Do I have to tell you... you should always buy the disk at a retail store instead of DOWNLOAD it. You see, if your computer is infected, how can you trust a download. Besides, then you would HAVE THE DISK.
- Reboot into SAFE MODE. Then run your Norton Anti-virus scan.
- be sure to uninstall any BOGUS programs that appeared while you were not looking. For security, you should only have trusted programs like SpyBot and Ad-aware.
- Visit the Symantec website at http://www.symantec.com and look for the type of virus that the Anti-virus program says that you have. There should be clear instructions on how to remove that virus.
Good luck and Happy Computing!
2007-02-10 11:11:59 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Sorry you haven't heard this. Don't purchase Norton now or ever again! Thought you knew, i heard about 2 years ago now. They are totally bad for your computer and in fact are a virus themself! My computer has done so much better since i got rid of them. Haven't had any problems since. Best way to not get a virus is to be careful what sites you open and not to open mail from the unknown. Do not surf the porn sites. Bottom line_____no matter what you have...unless you have a mac....if a hacker wants to get in they will. STAY AWAY FROM NORTON! The programmers know it and now you do too.
2007-02-10 11:10:15 · answer #2 · answered by LM 5 · 0⤊ 0⤋
Be sure your Nortons is updated.
Enter Safe Mode by rapidly tapping the F8 key when you start your computer. Select Safe Mode. Run your AV program.
After the Scan and Removal, rebooting will put the computer back in normal mode.
Any time your AV or AS program finds Malware it cannot remove, and you ask for help on a site like this, please give the names of the Malware exactly as the program lists it. This will help us direct you to programs and procedures that will remove it properly.
Another reason for doing this is because many people classify all Malware infections as Viruses. This is not the case. Each type of Malware needs programs specific to their removal. Some Malware, like Smitfraud and Vundo Trojans, need programs specifically designed to remove them. General Trojan removal programs will not do the job.
2007-02-10 11:17:24 · answer #3 · answered by Anonymous · 1⤊ 0⤋
Download this free anti-virus as a safe guard:
Run an anti - virus on "Through" search (Avast Only) to ensure all files are searched:
Avast home edition free:
http://www.avast.com/eng/avast_4_home.html
or
Avg free 7.5
http://free.grisoft.com/doc/1
(Voted Freeware product of the year)
Use one of these in the mean time however you should contact Norton to resolve the issue.
2007-02-10 11:08:05 · answer #4 · answered by Chεεrs [uk] 7 · 0⤊ 0⤋
Uninstall Norton anti-virus! Its a pile of junk in my opinion. There is a GREAT anti-virus and anti-spyware program for FREE you can download. AVG from Grissoft. the link is: http://free.grisoft.com/freeweb.php/doc/2/
2007-02-10 11:10:23 · answer #5 · answered by Anonymous · 0⤊ 0⤋
I had this same problem, I worked with Norton Tech Support for two months....even allowing them to remotely access my cpu to uninstall/reinstall/check my registry/modify my registry/uninstall over and over again....and nothing helped. I ended up getting a refund and buying System Suite 7...which I love...its cheaper and works much more easily. Very very user friendly too.
2007-02-10 11:09:47 · answer #6 · answered by dante24 1 · 0⤊ 0⤋
Maybe you have a really tight firewall setting. Right click on your norton icon (in the bottom right hand corner of your screen) and click on somthing that says 'program settings' or something similar.
2007-02-10 11:17:38 · answer #7 · answered by littleminnie1000 4 · 0⤊ 0⤋
yes you'll have to get something else. norton is just junk anyways. goto the link below and download prevx. it will remove everything. diable norton when you do this. don't let it run when downloading prevx. read the web page about it and you'll see why it is superior in many many way. click the red colored download link.
2007-02-10 11:09:27 · answer #8 · answered by gas_indycar 5 · 0⤊ 0⤋
you probably need to update the definitions and maybe do a scan of your computer.
I hate norton anyway, it slows down the computer
McAfee is alot better
2007-02-10 11:06:50 · answer #9 · answered by You may be right 7 · 0⤊ 0⤋
because u just renewed it, keep it till it expires.
If fixing does not work, they will suggest deleteing the program
That is a good idea if fixing is impossible
2007-02-10 11:10:53 · answer #10 · answered by Anonymous · 0⤊ 0⤋