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I need help ASAP!

2007-02-10 05:40:35 · 2 answers · asked by bigman43 1 in Computers & Internet Security

2 answers

Don't you just love malware? I hate to break the news, but where there's one there's usually more. Malware loves to invite friends over to party in your system. From hard experience I've learned that doing a full system cleaning is your best bet. After all, what good will it do to evict one invader only to find out there are more? Better safe than sorry. Much better. Follow the steps bellow and kill not just the one you know/suspect, but any others that might have sneaked in.

1st-Make sure to get all Windows updates DLed and installed.
1st A:Many versions of malware can, and do, hide in your system restore files. If you are sure you have a malware infection, go to Start-->Control Panel-->System and click on the System Restore tab and put a check in the 'Turn off System Restore' box. Turn it back on after you are clean.
2nd-Go to BitDefender.com for a free virus scan and cleaning. TrendMicro now charges to clean.
3rd-Download, install, and update Lavasofts's Ad-Aware (free). Do a full system scan and delete the crap it finds. Do this weekly.
4th-Download, install, and update SaferNetworking's SpyBot Search & Destroy (free). Do a full system scan and delete the crap it finds. Do this weekly
5th-download, install and update AVG Anti-spyware.(Both free and paid versions available).Do a full system scan and delete the crap it finds. Do this weekly.


If you dont have a firewall, GET ONE. ZoneAlarm has a free version.
If you dont have an anti-virus, GET ONE. Both AVG and Avast have a free version but I recommend Nod32. It's the best available and it's not very expensive (about $40 US.) Install, update and do a full system scan at least weekly.

We all hate the 'weekly' stuff but it's necessary in today's net environment. "Get it clean and keep it clean!" should be your motto.

If this doesnt fix the problem, download HiJack This from MajorGeeks.com. Go to techsupportforum.com (there are others but this a good, free site) for instructions. DO NOT use HiJack This unless you are extremely knowledgeable about Windows and it's processes. You can seriously Bork your system. Let the pro's direct you. This is also a great forum for any in-depth trouble shooting. You can learn a lot there.

For a safer, more secure, easier to use not mention faster browser, try Mozilla FireFox. For an e-mail client try Mozilla Thunderbird.

2007-02-10 16:49:01 · answer #1 · answered by BoNe 3 · 0 0

http://www.superantispyware.com

download the free version and run it.

2007-02-10 13:47:39 · answer #2 · answered by Anonymous · 0 0

fedest.com, questions and answers