Router keeps disconnecting?

Question

Every 5 or so minutes my router drops the connection and this problem is resolved by repairing the connection. What is strange is that it says I'm not connected at all (when I am connected) when I go to view wireless networks but it still gives me the option to disconnect. So basically I'm connected but it doesn't recognize me as connected to the router so I don't know if that makes a difference in the disconnects. I have a befw11s4 router with the latest firmware and am using it on campus where I have to log in through a system called "ResNet."

Thanks for any help

My network card is fine, it works at both my dad's house and at my mom's house, both of which are wireless.

Settings are fine, I've reset to default several times and I still have this problem. The router is connected to the campus connection hub via only a ethernet cord.

I'm about 5 feet from the router, that isn't an issue. If I connect the computer to the router with an ethernet cord I still get disconnected..

Even if people are stealing my connection it doesn't matter.. I was still getting dropped when I had it secured. The cell phone theory doesn't work either as it does this every 5 minutes still when I'm connected via an ethernet cord.

This is a 24/7 problem.

Answer 1

Try the following steps...

Windows XP
1.Click Start, click Control Panel, and then double-click Network Connections.
2.Right-click the wireless network connection, and then click Properties.
3.Click the Wireless Networks tab.
4.Under Available networks, click the wireless network, and then click Configure.
Or
4a. Under Preferred networks (if your network is already setup), highlight the wireless network, and then click Properties.
5.Click the Authentication tab, and then click to clear the Enable IEEE 802.1X authentication for this network check box, if it is selected.
6.Click OK two times.

Answer 2

There are a lot of different possibilities as to where the problem lies. You should try to isolate the issue.Have you tried connecting to the campus hub through a different router?You said that the network card is fine because it works elsewhere, but have you tried using the router anywhere else? Can you ping the router when it drops the connection?

Answer 3

Wireless routers are not as reliable as wired routers. One reason is that some routers work on a 2.4ghz frequency. Yes, that is the same as a cordless phone. And yes, that cordless phone, that your neighbor is using within a hundred feet or so, could be interfering with your signal. Another possibility is that your router is not secured, and others steal your signal, and "kick" you offline. I would say you have a 50/50 chance of it being at least one of those two issues. You might try getting up at 6 am on Sunday morning and get online to see if it still kicks you offline, because most college students wont be up at 6 am on Sunday morning using the phone or the internet.

Answer 4

It could be caused by a lot of things;

Settings in the router. (Call Router manufacturer tech support, ask them for help).
Too much traffic on that node (your part of the ISP's network).
Degraded or Old cable lines in your apartment (this is very common in apartments, where people constantly move in and out).
Poor signal levels (send / recieve) from the modem, which could be caused by the line being split one too many times before it connects to your modem, a bad amp, a hi-pass filter on the line, or the tap is bad (on the pole outside).

My reccomendations;

Eliminate any splitters, amps, surge protectors, or anything else you have connected to the cable, make sure the cable from the wall has a direct connection to your modem.

Replace, or re-splice (cut down and re-fit the end of the cable so there is more copper sticking out of the end of it--this gives it a better connection to your modem) the coaxial cable that the modem is connected to.

Call your ISP support. Ask them what would they reccomend. They may have to dispatch a crew of technicians that can adjust the signal from the tap, and eliminate any un-neccecary signal degredation along the way.

.

Answer 5

examine the router drivers put in on the device utilising the gadget supervisor. If the router drivers are found illegitimate, previous or incorrect, you may could be replaced with desirable ones to clean up the subject concerns.

Answer 6

Could just be an iffy signal, especially if the network's already overloaded. Try moving your machine closer to the router, if that's possible.

Answer 7

follwing the steps:
call your isp to sure the disconnected inside or outside router.
if problem inside :
update framework , select frequency auto, check connection with another pc , change router.
if problem outside:
make adsl troubleshoot :
direct connection you telephone to wall , lesson if there is noise signal , disconnect the wire from your phone then connect it directely to you router and see the adsl lamp to be light stable , if stable the problem with your filter if not tell your isp .

Answer 8

I had a similar problem and it stopped when i moved the computer closer to the router even though it said the signal strength was good before i moved it.

Answer 9

Call Linksys tech support. They can tell you about any incompatibilities with ResNet. The folks at Cisco are great so you shouldn't have any problems.

Good Luck

Answer 10

Could be a problem with the network card.