What do I do about my helath insurance company who keeps reimbursing me at a lower rate than they should ?

Question

I have written to the state, and I keep sending letters to the appeals department. I have complained to HR to no avail. I have even changed providers. The state says that the employer based insurance is protected under ERISA. I am having to constantly send letters and am behind months in my reimbursement. My son is chronically ill and this problem isn't going away.

Bonnie

Answer 1

Has your employer been of any help at all? What do they suggest as a next step, if anything? If you truly have gotten no reasonable response from the insurance company on what's going on & why, you might consider contacting your local television station. But I would be darn syre you have done your homework with due diligence & seek their community activist reporter. Many stations have a regular segment like this, & on your side, or whatever they might call it. Good Luck!