how do I make my printer recognize its brand name cartridges?

0 ⤊

how do I make my printer recognize its brand name cartridges?

HP 3820 deskjet refuses to recognize its cartridges when I try to print. It keeps telling me that there is a problem with the tri-color cartridge, and i should remove and re-install. I do that, then it tells me it is the black cartridge and I should remove and re-install. I have had this printer for years, and I used to be able to win this fight, but today I am having no luck. If it isn't telling me vaguely that there is a problem it is stating that it is a non-HP cartridge (I beg to differ). Any tips? I have tried shaking, wiping the contacts, blowing out the inside of the printer, unplugging it, etc etc.

2007-02-08 12:03:46 · 2 answers · asked by photogirl 2 in Computers & Internet ➔ Hardware ➔ Printers

2 answers

It's fried. Just buy a new printer. Printer CAN and DO go bad, and looks like you've done all you can.

2007-02-08 14:25:41 · answer #1 · answered by Kasey C 7 · 0⤊ 1⤋

did you try re-installing the hp drivers?

2007-02-08 20:15:20 · answer #2 · answered by jonwalkerr 3 · 0⤊ 2⤋