Information needed about rail rust on a new vehicle?

Question

I am doing some research about rail rust on my car. I don't know if you will be able to help, but any information to me is useful. I purchased my car in May of 2006, in August of 2006, I noticed on the bumper which is plastic (or made of some kind plastic material, i'm guessing ) there was tiny rust spots. Also, rust was on parts of right side, the roof, and inside of the door. The first time I took it to them, one of the technicians did an acid wash and then scraped the rust spots off. The rust spots are back again. This time they want to repaint the bumper and right side of the vehicle. Do you think this will take of the problem or is the rust in the paint of the vehicle itself. I have also noticed that the paint chips easily of the vehicle. Most vehicles it takes time for paint chips to occur, that I know of... but this car, has paint chips on the front, the back the side. Please assist if you can. Thank you.

The car being white does not help. It's 07 Toyota Yaris. I don't do any off-roading with the vehicle. I'm not sure what to tell the dealership, I hate to keep taking it back to them everytime the car rusts. So, if the car wasn't prepped correctly could it be causing all the rail dust or rust......whatever and the paint chipping so easily.

Answer 1

Plastic does not rust so any part that is plastic should not be showing rust.
Since the paint chips easily it sounds like either the paint formulation was off at the factory when the car was painted or the body surface was not prepped and primed properly. It is also possible that there was moisture present on the body surface when it was primed and painted which will cause the rust and loose paint you are seeing.
In any case all the paint chip repairs in the world will not stop the problem. The car needs a new paint job. That means the car exterior needs to be stripped down to bare metal where they can apply the rust preventative primers and then repaint the car.
btw...If the technician knew anything about body work he would have known that you scrape the rust first, THEN apply the acid wash, neutralize the acid wash (if you don't neutralize it the car will rust in the same spot), prime, then paint. Your dealer's collision shop or any collision shop should be able to give your car a good paint job. If you want something custom...take your car to painter who specializes in custom paint jobs.

Answer 2

Horse apples!! You have a car with a rotten factory paint job. No use talking to a dealer. They could not care less. They have your money. Their mission is accomplished. Contact customer service at the manufacturer. There is no need to be nice. Plain language (no profanity) dates and other documentation supporting your problem with the dealer and the vehicle. Name names. Be as specific as possible. If you do not get a response within one work day, turn up the heat. I do not like lawyers but for a small fee they can get the attention of even the worst jerks.

Answer 3

Rust on plastic can only be due to iron dust, (grinding, welding, etc.,). If your paint chips quicker than "normal", it might not be down to your paint; if you off-road a lot, this will obviously increase paint damage. Do you park under a fire-escape or similar? Rust falling from above, only on the right side?
Acid washing anything is dodgy.
hope this helps.