I need help. I am technologically challenged, so please try to answer in english. I just bought the computer (emachine.) It has windows vista. It will not let me install the printer (HP Photosmart C3180 All-in-one) At one point I did have it hooked up and printing, but it wouldn't scan. What do I do?
2007-02-08 02:13:00 · 4 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Printers
i doubt that there are drivers for your printer for vista. Without the right drivers your computer doesnt know how to talk to your printer....dont worry i have an HP all in one as well and i dont have drivers for vista yet...be patient
2007-02-08 02:21:05 · answer #1 · answered by Joshuachrist 2 · 0⤊ 0⤋
If it's not a compatabilty issue, you may need to disable any antivirus software you have runnning, install the printer, then turn the anti virus back on.
2007-02-08 02:38:17 · answer #2 · answered by DaLab 2 · 0⤊ 0⤋
un plug the printer and unistall the printer(you can do that by going to your start menu and printers and faxers). then install the software and then plug the printer back in when it tells you to. it is just something with the hp software.
2007-02-08 02:23:16 · answer #3 · answered by Unexistingpromise 2 · 0⤊ 0⤋
Got HP website for technical support. They know more about it, because they are the one who built and developed the said printer.
For more info, click here: http://welcome.hp.com/country/us/en/contact_us.html
2007-02-08 02:21:35 · answer #4 · answered by Jehzeel 3 · 0⤊ 0⤋